What you will do
- Support labour personnel administration including recruitment requests, staff replacement, offboarding, and onboarding support such as system registration and facial recognition enrollment.
- Manage attendance records and timesheets, handle attendance exceptions, adjust system work hours, and verify working hours with supervisors.
- Coordinate labour cost settlement by reviewing supplier invoices, resolving discrepancies through work hour verification, and managing bill settlement processes.
- Maintain accurate operational records, ensure proper documentation tracking, and support workforce system access and scheduling adjustments.
About you
- 2+ years of experience in operations support, workforce coordination, or HR administration.
- Strong communication, organisational, and problem-solving skills with excellent attention to detail.
- Proficiency in Microsoft Office, especially Excel, and experience with workforce management or scheduling systems.
- Excellent written and spoken English and Chinese.
- Proactive, reliable, and able to manage multiple tasks in a fast-paced operational environment.
What We Offer
Joining JD.com means becoming part of a company where people, innovation, and impact go hand in hand. We offer a competitive salary, a great location, and a supportive, people-first culture where your growth truly matters. With access to global projects, learning opportunities, and an inclusive environment that values every voice, you’ll have the space to shape the future with us.
At JD.com, we’re committed to building a diverse and inclusive workplace where everyone can thrive. We’re proud to be an equal opportunity employer and make all employment decisions without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, disability, age, veteran status, or any other protected characteristic.
Ready to apply?
Take the next step in your career, apply now and explore the opportunities we have to offer.