Ocean Export Operator

Position: Export Operator - Ocean Freight
Location: Stockport
Salary: £32,000 - £35,000 DOE

Our client, a well-established international freight forwarding business are seeking an experienced Ocean Freight Export Operator to join their Manchester operations team.

Key Responsibilities

Manage ocean export shipments from booking through to completion within a cradle-to-grave operation
Coordinate shipments with customers, shipping lines, overseas agents, and suppliers
Handle all operational documentation and shipping processes
Monitor shipment progress and provide regular customer updates
Arrange and process customs requirements where required
Maintain responsibility for job file profitability and revenue generation
Ensure accurate job costing and P&L management
Build and maintain strong relationships with customers and overseas partners
Resolve operational issues efficiently and proactively
Ensure all shipments are handled in line with company procedures and industry regulationsRequirements

Minimum 2 years' experience within Ocean Freight Export operations - Essential
Experience using CargoWise would be beneficial but is not essential
Customs experience would be advantageous, although training can be provided
Experience managing export shipments from start to finish
Good understanding of ocean freight documentation and shipping procedures
Strong communication and customer service skills
Ability to manage multiple shipments and priorities simultaneously
Commercial awareness and understanding of shipment profitabilitySalary & Benefits

£32,000 - £35,000 basic salary
Working hours of 08:30 - 17:00 with some flexibility available
Flexible working available following probation
Annual bonus opportunity of up to 10% of salary following one year's service and achievement of agreed KPIs
30 days holiday including Bank Holidays
Private pension scheme with company contribution
Employee and family wellbeing support services
Free on-site parking
Modern office environment with up-to-date technologyBennett and Game Recruitment are a multi-disciplined technical recruitment agency based in Chichester, West Sussex operating across the UK with specialist teams covering a range of industries.

We are acting as a Recruitment Agency in relation to this vacancy, and in accordance with GDPR by applying you are granting us consent to process your data, contact you about the services we offer, and submit your CV for the role you have applied for