Head of Talent & Development
True Potential
Newcastle upon Tyne (Hybrid working - 3 days per week in the office)
Middlemore are delighted to be partnering exclusively with True Potential, a leading UK Financial Services organisation, to appoint their new Head of Talent & Development. This is a pivotal leadership role within the People function, responsible for shaping and delivering the organisation’s talent, leadership, learning, and capability agenda. Reporting to the Chief People Officer, you will play a key role in ensuring the business has the leadership capability, succession pipelines, and workforce skills required to deliver its strategic objectives.
True Potential provides financial advice, investment solutions, and technology-enabled wealth management services to over 500,000 clients across the UK. Combining regulated advice with proprietary technology, the
This is an exceptional opportunity to make a significant impact within a high-growth, people-focused Financial Services organisation.
The Opportunity
Talent, Leadership & Capability
- Develop and deliver a talent strategy aligned to business priorities and future capability needs.
- Lead succession planning, talent reviews, and leadership development programmes.
- Design and deliver initiatives for emerging leaders and high-potential talent.
- Build and embed a scalable, enterprise-wide talent development approach in a greenfield environment.
Resourcing
- Provide strategic oversight of the Resourcing function.
- Lead and develop the Resourcing team, ensuring best-practice hiring and an exceptional candidate experience.
- Build talent pipelines and workforce planning approaches that support future growth and transformation.
Learning & Development
- Lead the organisation-wide learning strategy, including professional, technical, and regulatory development.
- Oversee the design and delivery of scalable, modern learning solutions.
- Ensure effective governance of mandatory training and professional qualifications.
- Stakeholder Leadership & Continuous Improvement
- Partner with senior leaders to identify capability gaps and development opportunities.
- Act as a trusted advisor on leadership effectiveness, organisational capability, and culture.
- Manage external providers, budgets, and programme delivery.
- Use data and insights to evaluate impact and drive continuous improvement.
About you
You will be an experienced Talent & Development leader with a proven track record of delivering organisation-wide talent, leadership, and capability strategies within complex and transformational environments.
You'll bring:
- Significant experience in Talent Management, Learning & Development, Leadership Development, or Organisational Development.
- A strong track record of designing and delivering talent and leadership frameworks.
- Experience leading recruitment or resourcing functions.
- Proven experience building a Talent & Development strategy in a greenfield or evolving environment.
- A hands-on/roll sleeves up approach.
- Strong stakeholder management and influencing skills with credibility at senior and executive level.
- Experience within a regulated environment, ideally Financial Services.
What this role offers
This is a unique opportunity to join a highly successful business going through significant positive change under new leadership. This role will have the freedom to create an effective new strategy and build/lead a small team to help deliver this across the business.
Key aspects include:
- With strong buy in from leaders, this is great opportunity to create a strategy from scratch and make a huge impact on the existing and future talent of the organisation.
- An opportunity to define and drive success in the business.
- Create and build a small team.
- A blank sheet of paper opportunity where own ideas can be implemented.
This is a truly exciting opportunity to shape the future talent, leadership, and capability agenda of one of the UK’s leading financial services organisations.
If you are passionate about developing people, building future leaders, and driving organisational performance through talent and learning, we would love to hear from you.