Key Responsibilities:
* Conduct detailed client consultations to fully understand their financial situation, including recording creditor details and completing income and expenditure assessments
* Analyse client information to identify the best debt management solutions and guide clients towards clearing their debts efficiently
* Communicate clearly and empathetically with clients, maintaining a calm and professional phone manner throughout
* Make outbound calls as part of client engagement and pipeline development
What We’re Looking For:
* Proven IVA experience with a track record of consistently meeting or exceeding targets
* Target-driven, resilient, and motivated to go above and beyond
* Strong telephone manner with excellent objection-handling skills
* Confident communicator with good interpersonal skills and a team player mindset
* Punctual, reliable, and willing to contribute extra effort
* Comfortable with making outbound calls
* Proficient with IT and CRM systems
Hours:
* 9:00am – 5:30pm (2 shifts per week)
* 11:30am – 8:00pm (2 shifts per week)
* Fridays: 9:00am – 4:00pm
* Saturdays: 9:00am – 4:00pm
The above is on a 3-week rota, as follows
One week - 5 days
One week - 6 days (Monday - Saturday)
One week - 4 days (Monday - Thursday)
What’s On Offer:
* Basic salary of up to £30,000 + OTE £60,000 uncapped
* Competitive bonus package with regular performance incentives
* Clear progression opportunities within a respected insolvency practice
* Supportive team culture focused on client service excellence
If you are passionate about helping clients, find the right debt solutions and want to work in a professional yet friendly environment, we’d love to hear from you.
To Apply, contact David at Greys Specialist Recruitment
Location: Cheadle | Salary: £28000 - £30000 per year | Job type: Permanent | Posted: 09/06/2026
Salary description
£26000.00 - £28000.00 per year