You’ll manage a caseload and provide coordinated oversight of risk, with a strong emphasis on safeguarding both adults and children. This includes promptly reporting any changes in individual risk to the Probation Service and adhering to established policies, procedures, and systems to ensure effective risk management.
From initial engagement and assessment, you will offer motivational support and guidance throughout participants’ sentences. You’ll deliver both one-to-one and group interventions to help individuals overcome barriers to reintegration. A key part of the role involves preparing participants for release, ensuring a smooth and well-supported transition back into the community.
The role involves working closely with peer mentors and volunteers to support effective caseload management and connect participants with essential services, including housing support, substance misuse services, and physical and mental healthcare.
Due to the peripatetic nature of the role, regular travel across the designated cluster is required to support caseload management and service delivery. This includes Wiltshire, Somerset, Bristol, and Gloucestershire.
In return for your dedication, knowledge, and commitment, we’re offering a competitive salary range £25,877 up to £29,000 p.a. (dependent on experience) with these great benefits:
• 25 days annual leave + Bank Holidays + Birthday Day off (with the opportunity to buy an additional 5 days)
• 2 Volunteer Days
• Pension - 5% Employee 5% Employer
• Healthcare Cash Plan, incl. 3 x salary life assurance
• Annual salary pay review
• Refer a friend scheme
• Free access to Benefit Hub - an online portal with access to a wide range of retail discounts, cycle to work scheme, and additional voluntary benefits
Interested? There’s an easy to apply route below to upload your CV! If you need any further information, talk to our experienced Internal Recruitment Team on (phone number removed).
Communities Division is part of an employee-owned organisation and we continually pride ourselves on our sense of community, both in the incredible work we do throughout UK and Ireland. People are at the front, centre and heart of every service we provide and each decision we make.
Location: Due to the peripatetic nature of the role, regular travel across the designated cluster is required to support caseload management and service delivery. This includes Wiltshire, Somerset, Bristol, and Gloucestershire
Contract: Permanent
Hours: 37 hours a week.
Closing Date: 17 June 2026
Key Responsibilities
* Manage a caseload of participants across both custody and community settings
* Completion of pre-release work/through the gate support, initial assessments and creation of individual/tailored action plans, delivery of interventions on a one to one and group work basis, motivational support and guidance to help and sustain engagement, progress reviews (updating and developing) and reinforce positive outcomes.
* To ensure the accurate and timely recording of input participant data and information in order that the service operates within contractual, administrative and financial requirements.
* Meet individual performance targets and contribute towards meeting team performance targets .
* Lead and contribute to the delivery of a range of assessments and activities/interventions, designed to enable individuals to achieve positive change, reduce re-offending, promote engagement in appropriate services, overcome multiple and complex barriers to employment, access mainstream services and reintegrate into their local communities.
* The peripatetic nature of this role requires regular travel across the allocated cluster for the purposes of caseload management, service delivery and for internal and external meetings,
* Accountable for own professional development and undertake necessary training as identified in the Performance Review process.
* Adhere to the company’s policies and procedures always, including safeguarding, equality, diversity and inclusion, quality, health and safety and IT.
* To undertake any other duties, as required, appropriate to the post.
Skills & Experience
* Willingness and flexibility to travel across the cluster/region and work in both community and custodial settings as required.
* Proven resilience and focus when working in a fast moving, performance by results contractual environment
* Skill in engaging individuals with complex needs and disadvantaged backgrounds.
* Capacity to motivate and maintain engagement, supporting individuals through positive change.
* Strong time management, planning, and organisational skills, with the capability to manage multiple activities and deliver outcomes.
* Excellent communication skill verbal, non-verbal, and written with the confidence to engage with people at all levels and in diverse settings.
* Proven ability to build and maintain stakeholder relationships, including influencing and negotiating where necessary.
* Problem-solving mindset, with a proactive approach to overcoming barriers.
* Team-oriented approach, contributing to shared goals, supporting colleagues, and leveraging team strengths.
* High levels of initiative and self-motivation
Salary description
£25877.00 - £29000.00 per year