Care Coordinator

Description:
Care Coordinator

Brentwood, Essex, UK

Permanent, Full-Time

£28,000 – £31,000 per annum

**Working Hours:** 10:00am – 6:00pm

**Additional Benefits:** 1 Work From Home Day Per Week | On-Call Paid Extra

--- About the Role

We are recruiting on behalf of a busy and well-established domiciliary care and complex care provider based in Brentwood, Essex. We are looking for a dedicated and experienced Care Coordinator to join their growing team on a permanent basis.

This is an excellent opportunity for a motivated individual who is passionate about delivering high-quality care services. You will play a pivotal role in coordinating care packages, managing care staff, and ensuring that service users receive the very best standard of care. The successful candidate will thrive in a fast-paced environment and will be confident in managing complex care requirements across the local area.

As a Care Coordinator, your day-to-day responsibilities will include:

Coordinating and scheduling care visits for a large team of care workers across domiciliary and complex care packages
Acting as the first point of contact for service users, families, and healthcare professionals regarding care arrangements
Managing and monitoring care rotas to ensure full coverage and continuity of care at all times
Conducting care assessments, reviews, and risk assessments for service users in their own homes
Ensuring all care plans are up to date, accurate, and reflective of each individual's needs and preferences
Supporting the recruitment, induction, and ongoing supervision of care staff
Responding efficiently to any changes in care requirements, last-minute cancellations, or staffing issues
Maintaining accurate records and documentation in line with CQC regulations and company policies
Building and maintaining strong relationships with healthcare professionals, local authorities, and commissioning bodies
Participating in the on-call rota as required, with additional payment provided for on-call duties
Ensuring full compliance with safeguarding policies and procedures at all times
Supporting the Registered Manager with audits, inspections, and quality assurance activities
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The ideal candidate will possess the following skills and qualifications:

Previous experience working as a Care Coordinator, Senior Carer, or in a similar coordinating role within domiciliary or complex care
Strong knowledge of care planning, risk assessments, and CQC regulatory requirements
Excellent organisational and time management skills with the ability to manage multiple priorities simultaneously
Outstanding communication and interpersonal skills, both written and verbal
Ability to work effectively under pressure in a busy, fast-paced environment
Proficiency in care management software and scheduling systems
A compassionate and person-centred approach to care delivery
Strong problem-solving skills and the ability to make confident decisions
NVQ/QCF Level 3 in Health and Social Care (or equivalent) is desirable
A full UK driving licence and access to a vehicle is preferred
Flexibility to participate in the on-call rota when required
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**Salary:** £28,000 – £31,000 per annum, depending on experience
**Working Hours:** Monday to Friday, 10:00am – 6:00pm
**1 Work From Home Day** per week for improved work-life balance
**On-Call payments** paid in addition to your base salary
A supportive and friendly working environment
Ongoing training and professional development opportunities
The chance to make a real difference in people's lives every day

If you are an enthusiastic and experienced Care Coordinator looking for your next challenge with a reputable and growing care provider in Brentwood, Essex, we would love to hear from you.

By submitting your CV and a covering letter outlining your relevant experience and suitability

We are an equal opportunities employer and welcome applications from all suitably qualified individuals regardless of background