Job Title: Integration Analyst (EDI & Business Systems)
Location: Birmingham
Salary 40,000 - 50,000 DOE
Hours: 37.5 hours (Mon-Thu 8.30am to 5pm and Fri 8.30am to 2pm)
Job Type: Permanent
Purpose of the role:
Acting as the bridge between the business, customers, project teams and technology teams, you will support and enhance the systems and integrations that underpin key business operations.
The successful candidate will have experience working with EDI and business system integrations, with the ability to troubleshoot issues, support business-critical interfaces and work collaboratively with both technical and business stakeholders.
This is an excellent opportunity for someone looking to develop their career across EDI, ERP systems, integrations and business processes within a fast-paced manufacturing environment.
Key Duties & Responsibilities:
Support, maintain and enhance EDI and business system integrations.
Design, build, test and deploy new and modified integrations using established change management processes.
Investigate and resolve integration issues, identifying root causes and implementing appropriate solutions.
Support onboarding activities for new customers and trading partners.
Work closely with business stakeholders to understand requirements and support delivery of integration solutions.
Monitor interfaces, integration services and data exchange processes to ensure reliability and performance.
Produce and maintain technical documentation, support procedures and knowledge articles.
Provide guidance and knowledge transfer to Service Desk and Second Line support teams.
Identify opportunities to improve integration processes, automation and system efficiency.
Support project delivery activities and system changes across the business.
Provide support for business-critical incidents outside normal working hours where required.
About you:
You will have experience supporting EDI and Business System Integrations and be looking to further develop your career within a Manufacturing and Supply Chain environment. As a naturally curious individual, you will enjoy problem-solving and be comfortable working with both technical teams and business stakeholders. Whilst training and support will be provided, you will have the ability to independently investigate issues, taking ownership of your work and contributing positively to the continued development of integration services across the business.
You will be experienced in troubleshooting integration issues, data exchange problems and using Microsoft SQL Server for investigation, validation and analysis. A confident communicator both verbally and written who possesses strong analytical skills and has experience working with customers, third-party partners and integration providers.
This role offers an excellent opportunity for someone with existing EDI and integration experience to broaden their knowledge of ERP systems, business processes and enterprise applications
Salary description
£40000.00 - £50000.00 per year