IT Manager

IT Manager

Blackburn | Circa £65,000 basic + Excellent Benefits | Full-Time | Permanent | On-Site

Are you ready to.........

Drive Technology. Lead Change. Make an Impact?

Our client is a successful and growing consumer products business with a recognised brand portfolio, a complex technology estate and ambitious growth plans. Operating across manufacturing, distribution and ecommerce, they combine the stability of an established organisation with the pace and agility of an entrepreneurial business.

Due to continued investment in systems, applications and digital transformation, they are looking for an IT Manager to take ownership of day-to-day IT operations while coordinating a wide range of business-critical projects, system enhancements and technology initiatives.

This is a highly visible role offering genuine variety, responsibility and the opportunity to influence technology delivery across the entire organisation.

The Role

This is more than a traditional IT Manager position. You'll be responsible for ensuring reliable IT operations while acting as the central point of coordination for systems, applications and change initiatives across the business.

Working closely with stakeholders across manufacturing, warehousing, supply chain, finance, ecommerce and commercial teams, you'll manage priorities, oversee delivery and ensure technology solutions support both operational excellence and business growth.

You'll work across a diverse application landscape including SAP, WMS, CRM, ecommerce platforms and Microsoft 365, balancing service stability with a constant pipeline of enhancements, integrations and transformation projects.

Key Responsibilities

Lead day-to-day IT operations, service delivery and support.
Ensure the reliability of business-critical systems, applications and infrastructure.
Manage service desk performance, incidents, escalations and problem resolution.
Oversee Microsoft 365, networks, user devices, access management and operational security.
Coordinate system enhancements, integrations, upgrades and change requests.
Manage relationships with third-party suppliers and technology partners.
Maintain visibility of priorities, risks, dependencies and delivery progress.
Lead and develop a small internal technology team.
Drive continuous improvement across systems, services and user experience.
Exciting Projects You'll Support

CRM implementation
Ecommerce platform enhancements
Digital transformation initiatives
B2B portal development
SAP optimisation and enhancements
Warehouse Management System (WMS) improvements
Systems integration across manufacturing, supply chain and commercial operations
Ongoing application and process improvement programmes
About You

I'm looking for a hands-on technology leader who enjoys making things happen and thrives in a fast-paced environment.

You'll ideally have:

Experience leading IT Operations, Service Delivery, Applications Support or Systems Management functions.
Background within FMCG, manufacturing, logistics, distribution, retail or similar operational environments.
Knowledge of ERP, WMS, CRM or other enterprise applications.
Experience managing third-party suppliers and technology partners.
Strong project coordination, change management and stakeholder engagement skills.
The ability to manage multiple priorities while maintaining focus on delivery.
Most importantly, you'll be approachable, proactive, commercially aware and someone who takes ownership from start to finish.

Package & Benefits

Salary basic circa £65,000 doe (thismay be slightly flexible for the perfect candidate)
Staff discount
25 days holiday plus 8 Bank Holidays plus your birthday off every year
Working Monday to Friday 9am to 5:30pm
4% employer pension contribution
Why Join our client?

This is a fantastic opportunity to join a business where technology is highly valued and plays a key role in future growth. You'll enjoy significant autonomy, exposure to a broad range of systems and projects, and the chance to make a visible impact within a fast-moving, ambitious organisation.

To be considered for this fantastic role:-

Please send your CV current CV to (url removed) or call me on (phone number removed) for a confidential conversation

INDBSO