Housing Support Officer

We are currently working in partnership with a well-established housing provider to recruit an experienced Interim Supported Housing Officer. This role is suited to a housing professional with a strong background in supported accommodation and experience supporting vulnerable client groups.

The role

You will provide a high-quality supported housing service, managing a caseload of residents with complex needs and supporting them to maintain their accommodation and achieve positive outcomes.

Key responsibilities include:

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Managing a supported housing caseload and delivering housing-related support

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Working with residents with a range of needs, including mental health challenges, asylum seekers, ex-offenders, and survivors of domestic abuse

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Completing support plans, risk assessments, and safeguarding referrals

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Supporting tenancy sustainment, including managing rent arrears and addressing anti-social behaviour

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Liaising with local authorities, probation services, health professionals, and specialist support agencies

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Promoting independence while ensuring residents’ safety and wellbeing

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Maintaining accurate records and case notes using housing management systems

This is a full-time, on-site role (five days per week).

Essential experience

To be considered, you must have:

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Previous experience working in a Supported Housing Officer or similar role

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Proven experience supporting complex cases

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Strong knowledge of safeguarding, risk management, and support planning

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Excellent communication skills, resilience, and effective caseload management