Hours: 10 hours per week
Pay: £13.10 per hour
Start Date: Immediate Start Available
At Arbor Forest Products in New Holland we are seeking a reliable and detail-oriented Business Analysis & Administration Assistant to support our Business Analysis and Admin Control Department on a part-time basis.
This role is ideal for someone with strong analytical skills, excellent attention to detail, and the ability to investigate issues, manage data, and support administrative processes.
Key Responsibilities
* Investigating and processing customer complaints, including the preparation of credit notes.
* Reviewing stock discrepancies and errors, carrying out investigations, and implementing corrections.
* Supporting stock management activities related to discrepancies and complaint resolutions.
* Calculating customer rebates, producing reports, and requesting payments.
* Reviewing sales orders prior to invoicing and investigating/reporting any anomalies identified.
* Collating, maintaining, and managing a variety of reports linked to departmental responsibilities.
* Providing general administrative support to the department as required.
The successful candidate will:
* Have excellent attention to detail and accuracy.
* Be comfortable working with data, reports, and spreadsheets.
* Possess strong problem-solving and investigative skills.
* Be organised and able to manage multiple tasks effectively.
* Have good communication skills and a professional approach.
* Be proficient in Microsoft Office, particularly Excel.
We’re looking for someone who brings:
Ambition & Growth Mindset: You’re driven to learn, grow, and bring new ideas to improve processes and product quality.
Quality-Focused: You have a keen eye for detail, ensuring high standards in everything you do. Experience in manufacturing or sawmills, particularly in wood processing, is highly valued.
Caring Values: You care about your work, your colleagues, and the final product. You believe in creating value for our customers and contributing positively to our team culture.
Our 90-acre site in North Lincolnshire allows us to hold more than 80,000m3 of timber on-site and facilitates a vast throughput of over 300,000m3 of quality timber, MDF and composite decking products per year. Quality products and quality processes are what drive our passion, but people are central to everything we do, and it’s thanks to our loyal workforce that we’ve built a strong and successful business. The Arbor team enjoy a small company culture operating at a giant scale.
Some benefits to join our company are:
* 31 days’ holiday, inclusive of Statutory Bank Holidays.
* Option to buy up to an additional 5 days’ annual leave per annum or sell up to 3 days’ annual leave per annum.
* Contributory pension scheme.
* Cycle to work scheme.
* Company sick pay.
* Enhanced maternity and paternity pay.
* Length of service awards.
* Employee Assistance Programme, (24/7 helpline, counselling sessions, legal, debt and life management advice line).
* Benefit Hub (inc. discounts on gift cards, travel, cinema tickets, to name a few)
* Staff purchase discount scheme.
* Opportunity to participate in a volunteering role for one working day per year – fully paid by the Company.
If you think you are the candidate we are looking for, please apply for the role.
What We Offer
* Competitive pay of £13.10 per hour.
* Flexible 10 hours per week.
* Immediate start available.
* Opportunity to gain experience within a business analysis and administrative control function.
* Supportive working environment.
If you are a motivated individual who enjoys analysing information, resolving issues, and maintaining high standards of accuracy, we would love to hear from you
Salary description
£13.10 - £13.10 per hour