Role: Contracts Manager
Duration: 6-month contract
Pay: £500 p/day (Inside IR35)
Location: London (2/3 days onsite)In this role, you'll be stepping into a fast-paced environment where your ability to challenge, influence and drive measurable improvement will directly impact service performance and customer experience.
Key Responsibilities:
Take full ownership of a complex, large-scale contract - Review obligations, identify gaps, and drive improvements
Challenge and influence an external operator to deliver against KPIs and contractual commitments
Lead performance monitoring, tracking issues, risks and outcomes in a structured, evidence-led way
Build and strengthen governance frameworks to improve accountability and oversight
Act as the key point of coordination between internal stakeholders and external partners
Provide clear reporting and insight to support commercial decision-making and value for moneyYou'll join a small team responsible for managing the operation and maintenance contract for one of London's most iconic transport experience, working closely with a third-party operator to ensure the service delivers to the highest standards.
Key Requirements:
Proven track record in hands-on contract management
Experience turning around under-performing suppliers or contracts
Strong, credible stakeholder management - able to challenge constructively
Evidence of delivering measurable outcomes (KPIs, performance improvements)
Experience working with complex or large-scale contracts
Ability to design and implement governance / oversight frameworks
Background managing external operators or suppliersThis is a rare hands-on, autonomous role where you'll be trusted to get on and take ownership of a unique London transport asset and shape how a contract is managed, governed and improved.
If you're an experienced Contracts Manager seeking a role in London, simply apply now
Salary description
£450.00 - £500.00 per day