Head of Compliance – Commercial Lines
This role can be hybrid to Manchester, Southampton or Birmingham
We are looking for a Head of Compliance who will be responsible for shaping and executing the compliance strategy for our Commercial Lines Business. We encourage applications from small or family-run brokerages.
The role holder will lead a team in the provision of expert advice, guidance, oversight, and robust challenge, ensuring the organisation adheres to all regulatory requirements and best practice standards.
As a trusted advisor to senior management, the Head of Compliance champions a culture of integrity and ethical conduct throughout the business.
- Key Accountabilities & Responsibilities:
- Lead the development and implementation of the overall compliance strategy for the commercial lines business, aligned with relevant regulations and industry standards.
- Provide proactive compliance advice, support, and challenge to senior leadership and operational teams, enabling informed decision-making and risk management.
- Working with Group R&C colleagues to oversee the design, maintenance, and continual improvement of compliance policies, frameworks, and controls across all business activities.
- Support the business to identify, assess and implement changes arising from regulatory developments, ensuring continual compliance with all regulatory requirements.
- Act as the principal point of contact for external stakeholders as required on compliance matters, representing the business effectively and transparently.
- Ensure the design and delivery of compliance training and awareness programmes, embedding a strong compliance culture across the organisation.
- Prepare and present compliance reports, metrics, and insights to senior management including executive governance committees as required.
- Support the investigation and resolution of compliance breaches and other business incidents, ensuring lessons are learned and corrective actions implemented.
- Manage and mentor a team of two compliance professionals, fostering their professional development and supporting high performance.
- Champion the delivery of good customer outcomes, ethical business conduct and risk management across the business, engaging with colleagues at all levels to promote best practice and continuous improvement.
Skills, Experience & Knowledge:
- Extensive experience in compliance management within the insurance or financial services sector, with a proven track record of delivering strategic compliance initiatives.
- Experience working with Commercial lines products and/or London markets
- In-depth understanding of relevant regulatory frameworks, including FCA requirements, and a strong grasp of industry best practices.
- Excellent communication and influencing skills, with the ability to engage effectively with senior stakeholders and provide authoritative advice and challenge.
- Demonstrated leadership capabilities, including the ability to foster a culture of integrity, ethical conduct, and continuous improvement across the organisation.
- Strong analytical and problem-solving skills, with a keen eye for detail and the capacity to manage complex compliance matters.
What we offer in return?
- A collaborative and fast paced work environment
- Private Medical Insurance
- 25 days annual leave increasing to 29 days with length of service, plus bank holidays and the ability to buy additional leave
- Life Assurance 4x annual salary
- Pension contributions matched up to 5%