Role: Credit Controller
Location: Manchester (Hybrid)
Job Type: Permanent, Full-time
Salary: £28,000 - £30,000 + Bonus
We have an exciting opportunity for an experienced Credit Controller to join a high-performing Credit Control team within a nationally recognised business, ranked as one of the UK's Best Big Companies to work for and widely recognised for its commitment to Learning and Development.
This role will see you managing a portfolio of client accounts, taking ownership of cash collection and debtor management, while delivering a high standard of client service. You will play a key role in reducing debtor days and improving cash collection performance, working closely with internal stakeholders across the business.
The Role
- As Credit Controller, you will have responsibilities across Cash Collection, Query Resolution and Account Management, including:
- Achieving monthly cash collection targets through proactive and overdue credit control
- Monitoring daily cash receipts to ensure accurate and up-to-date reporting information
- Liaising with internal colleagues to resolve invoicing and billing queries efficiently
- Processing credit notes once appropriate authorisation has been obtained
- Delivering excellent client service across all interactions
- Providing monthly statements to clients
- Reconciling client accounts covering both billed and unbilled debt, using Excel to highlight outstanding balances and queries requiring resolution
What We're Looking For
- Previous Credit Control experience within a large organisation
- Target-driven with a strong focus on results
- Ability to work independently while managing competing deadlines
- High level of attention to detail
- A flexible and committed team player
- Strong communication skills, both over the phone and via email
- Strong Excel skills
Benefits Of The Role
- 26 days annual leave plus bank holidays
- Flexible and hybrid working model
- Ongoing investment in learning and development
- Colleague health and wellbeing programme
- Free access to an onsite gym and discounted gym memberships
- Rooftop bar and social area access
- Mental health support through free, confidential advice and counselling
- Access to free wellbeing apps
- Free onsite parking