ASSISTANT VICE PRESIDENT, PROPERTY DIVISION
This role involves underwriting cases across the allocated geographical remit of the portfolio, following the agreed processes and within risk appetite to achieve business development and retention targets in Manchester. You will spend the majority of your time delivering underwriting decisions, contributing to business development activities and liaising with customers. You will deal with customers, brokers, network partners and third parties, working with other colleagues and as part of a team.
Duties and Responsibilities:
- Reviewing allocated cases and delivering underwriting decisions, following agreed processes at the designated authority level, to secure profitable business within the agreed risk appetite.
- Be a referral point for junior staff members and contribute to peer review processes as required to support and enable the maintenance of an effective control environment.
- Providing advice and guidance to the production of new policy wordings or reviews of existing policy wordings to ensure policy documentation is current and accurate.
- Identifying, recommending and leading or contributing to the development and exploitation of marketing activities and product development initiatives to increase penetration of existing customers and/or expand the business mix.
- Travel within allocated geographical remit as required
- Proactively identifying and pursuing up-selling (add-ons) and cross-selling opportunities to maximize profitable revenue potential from new and renewal business and achieve agreed business targets.
- Managing customer interactions in an efficient, courteous and timely manner in order to deliver high standards of customer satisfaction.
- Providing expert advice, guidance and coaching to less qualified and/or experienced colleagues to address technical referrals and raise standards and expertise across the technical community.
- Seek input from Actuarial Department to price specific accounts when appropriate.
- Liaise with Claims Department on any specific claims activity and overall market claims concerns which could potentially affect profitability.
- Stay current with respect to major industry issues and developments.
- Help maintain low levels of aged debt through accurate and clear record keeping, liaising regularly with the Accounts Receivable team to resolve queries promptly.
- Carry out regular and ad hoc reporting as required.
- Other duties as may be assigned.
Requirements;
- 5-10 years experience underwriting major Property accounts
- Strong marketing, negotiation and presentation skills.
- Excellent knowledge and understanding of standard market policy and endorsement wordings.
- Professional Insurance Designation such as ACII/ ECU desirable.
- Organization skills and the ability to prioritize work.
- Excellent interpersonal skills, analytical skills and the ability to work within a team.
- Strong verbal and written communication.
- Excellent MS Office skills in particular Excel skills.