This advert is placed on behalf of Pullman Rail, a subsidiary of Transport for Wales
Closing date: 18/06/2026
Equal Opportunities
At Pullman Rail we value diversity. It makes us stronger, helps us understand our customers better, make better decisions and be more innovative. Everyone’s different and has their own perspective so we’re building a diverse team that mirrors the communities we serve. Through this we’re determined to be one of Wales' leading inclusive employers.
Who we are
At Pullman Rail, we are proud of our heritage as a specialist rail engineering company deliveringhighquality rolling stock maintenance, overhaul and refurbishment solutions across the UK rail industry.
We are seeking a Contracts Officer to join our Commercial team. This role plays a critical part in strengthening commercial control across our overhaul and maintenance activities, ensuring work completed is accurately captured, authorised, invoiced and recovered in a timely manner.
Acting as a key link between operations, commercial teams and customers, you will support revenue generation, improve cash flow and ensure contractual obligations are effectively managed. You will work closely with production, engineering, procurement and finance teams to ensure completed work is commercially recovered and that robust processes are maintained throughout the contract lifecycle.
This is an excellent opportunity for a commercially minded individual who enjoys building relationships, driving process improvements and ensuring strong commercial governance within a fast-paced engineering environment.
Role responsibilities
Responsibilities include but are not limited to:
• Revenue & Cash Flow Management – Raise quotations, secure customer purchase orders, ensur completed work is invoiced accurately and promptly, and support debtor management activities.
• Work in Progress (WIP) Control – Review aged WIP reports, identify and resolve invoice blockers, and ensure all commercial documentation is complete, accurate and auditable.
• Warranty & Revenue Recovery – Manage rejected warranty claims, re-price recoverable work, obtain customer approvals and maximise revenue recovery opportunities.
• Contract Compliance & Risk Management – Monitor contractual obligations, track customer float levels and turnaround times, identify commercial risks and support robust governance processes.
• Operational & Commercial Integration – Work closely with production, engineering and procurement teams to ensure chargeable work is captured and commercially recovered in line with contractual requirements.
• Customer & Stakeholder Management – Liaise with customers regarding quotations, approvals, purchase orders, invoice queries and disputes while maintaining strong professional relationships.
• Continuous Improvement – Identify opportunities to improve cash collection, billing accuracy, reporting and commercial processes, supporting the implementation of improvements across the business.
Who we’re looking for
• Experience within a commercial, contracts, finance, project support or administration role, preferably within engineering, manufacturing, rail or another operational environment.
• A commercially aware individual with a strong understanding of the financial impact of business activities.
• Someone with excellent attention to detail and the ability to manage multiple priorities whilst maintaining accuracy.
• A confident communicator who can build effective working relationships with customers and internal stakeholders.
• An individual with strong organisational and problem-solving skills who takes ownership and accountability for outcomes.
• Experience of invoicing, contract administration, revenue recovery, WIP management or customer account management would be advantageous.
• HNC/HND or equivalent qualification in a commercial, business or numerate discipline is desirable, although relevant experience will also be considered.
• You will be proactive, resilient and customer-focused, with a commitment to delivering high-quality commercial support and driving continuous improvement.
Welsh Language Skills
The ability to speak/write Welsh would make a great addition to your application, but it is not essential for this role.
Next steps
Does this role sound like the opportunity you are looking for? Do you want to find out more? See attached Job Description for further details.
This advert will close at midnight on the day of the application closing date stated above. We do encourage you to submit your application as early as possible.
Please note, we reserve the right to close this vacancy early if we receive sufficient applications.
Note that you must hold the right to work in the UK. We are not currently able to provide sponsorship.