Care Coordination | Compliance | Client Support
The company
A growing and well-established care provider is seeking a Domiciliary Care Coordinator to support the continued delivery of high-quality care services across Birmingham and the surrounding areas.
The organisation is committed to delivering person-centred care while maintaining high standards of compliance, communication, and service delivery. Due to continued growth, the business is now looking to appoint a proactive and organised Care Coordinator to support the operational running of its domiciliary care services.
The role
As a Domiciliary Care Coordinator, you will play a key role in ensuring the smooth day-to-day coordination of carers, schedules, and client support across multiple care packages.
You will work closely with carers, clients, management, and external stakeholders to ensure care is delivered safely, efficiently, and in line with all compliance requirements.
You will take responsibility for:
* Coordinating staff rotas, schedules, and care visits
* Ensuring compliance documentation and records are maintained accurately
* Supporting service users and ensuring high levels of client satisfaction
* Liaising with carers, families, and external professionals
* Monitoring staffing levels and supporting shift coverage where required
* Supporting audits, policies, and regulatory requirements
* Travelling to different sites and care settings where necessary
What you need
It is ESSENTIAL for the successful candidate to have the following:
* Experience within a domiciliary care or care coordination environment
* Strong organisational and communication skills
* Good understanding of compliance within care services
* Ability to manage rotas and schedules effectively
* Flexible approach and willingness to travel between sites
* Full UK Driving License and Own Vehicle
Other DESIRABLE qualities include:
* Previous experience in a supervisory or senior care role
* Understanding of CQC standards and care regulations
* Experience using care management or rota systems
* Ability to work effectively in a fast-paced environment
What's on offer
This is an opportunity to join a supportive and growing care organisation where you can play a key role in maintaining service quality and operational efficiency.
* Salary: £26,000- £27,000 per annum
* Full-time, permanent position
* Opportunity for progression within the organisation
* Supportive management and team environment
* Ongoing training and development opportunities
Location: Birmingham
How to apply
If you are an organised and care-focused professional looking to progress within domiciliary care, please apply via this advert.
We aim to respond to all successful applications within 5 working days.
We are an equal opportunities employer and is committed to safeguarding and promoting the welfare of vulnerable individuals
Salary description
£26000.00 - £27000.00 per year