As a Product Support Engineer - German Speaker, you'll be the linchpin of our European customer support team. Your day-to-day activities will include providing expert technical assistance, product recommendations, and handling a diverse range of customer inquiries. You'll manage accounts, collaborate with global teams, and support engaging marketing initiatives. Additionally, you'll have opportunities to showcase your expertise by writing articles and designing demos—a role that's anything but ordinary!
Hours of Work: Full-time, Monday to Friday.
Location: York (UK) or Mainz (Germany)
Product Support Engineer - German Speaker Requirements:
* Bachelor’s degree in science or engineering
* Fluent in German and English
* Proficient with MS Office
* Strong communication and problem-solving skills
Product Support Engineer – German Speaker Benefits:
* Company pension scheme
* Bonus
* Private medical & dental insurance
* Extensive training and development opportunities
* Subsidized gym membership
* Cycle to Work scheme / Job bike program
* Company events
* Plus, you'll be joining a team of passionate, forward-thinking individuals who know how to have fun while getting the job done.
Meet the Organisation: Who We Are and What We Do
Edmund Optics® is a leading manufacturer and supplier of optics, imaging, and photonics technology. With our state-of-the-art manufacturing capabilities and global distribution network, we are one of the largest suppliers of off-the-shelf optical components and customised solutions. Our products serve numerous markets, including advanced diagnostics and automation, making a difference in applications ranging from DNA sequencing to factory automation. Our growing team in Europe is dedicated to sales, marketing, distribution, and application support across the EMEA region.
If you think you are suitable for this Product Support Engineer – German Speaking role, please apply now and seize this fantastic opportunity
Salary description
£32000.00 - £35000.00 per year