Are you an experienced Cleaning Supervisor, Area Supervisor, or Assistant Manager looking for a role with a manageable portfolio, strong support, and genuine career progression?
We are recruiting for an Area Manager to oversee a portfolio of just 12 contracts across Telford. This opportunity has arisen due to continued growth within the business and offers the chance to join a highly respected organisation that prides itself on its culture, values, and low staff turnover.
Reporting into the Regional Manager, you will be responsible for maintaining service standards, supporting site teams, and building strong client relationships across a well-established portfolio of contracts.
About the Company
This is a successful family-run cleaning and facilities management business that has built its reputation through delivering exceptional service while maintaining a genuine people-first culture.
Unlike many larger organisations, employees are known by name rather than number, and the business has retained the values that helped it grow from a small operation into a highly respected FM provider. Staff retention is excellent, and the leadership team is committed to supporting and developing its people.
Due to continued contract growth and business success, they are now looking to add an Area Supervisor to their management team.
What's in it for you?
Basic salary of £32,000 + company car
Managing a portfolio of just 12 contracts
Telford-based role with minimal travel requirements
Join a business with an outstanding culture
Low staff turnover and supportive management team
Genuine opportunities for career progression
Stable, long-term opportunity within a growing organisation
Company mobile phone and equipment provided
Your Role
Supporting the day-to-day management of 12 cleaning contracts across Telford
Conducting regular site visits and quality audits
Building and maintaining strong relationships with clients
Managing and supporting cleaning operatives across the portfolio
Assisting with recruitment, onboarding, training, and performance management
Ensuring all contracts meet agreed service levels and KPIs
Handling operational issues and resolving client queries promptly
Carrying out compliance checks and maintaining health and safety standards
Assisting with labour planning and arranging cover where required
Supporting contract mobilisations and continuous service improvements
About You
Previous experience within cleaning, facilities management, or support services
Experience supervising or managing teams across multiple sites
Strong communication and organisational skills
Client-focused with a proactive approach to problem-solving
Ability to work independently and manage competing priorities
Passion for delivering excellent service standards
Full UK driving licence
Location
Telford
This role is focused solely on contracts within the Telford area, providing a manageable and localised portfolio that allows you to spend more time supporting your teams and clients.
If you are looking for a role with a sensible contract portfolio, supportive leadership, and the opportunity to join a business that genuinely values its people, we'd love to hear from you.
There is a two-stage interview process commencing shortly.
TE1
Salary description
£32000.00 - £32000.00 per year