Operations Director - Regulated Water Scotland

Operations Director (Regulated Water – Scotland)

Location: Hillington / Livingston

Employment type: Full Time Permanent

Salary: Will also include Car or Car Allowance

Working Hours: Monday to Friday

What’s in it for you…

We believe in looking after our people, and it shows. When you join Ipsum, you’re not just taking a job — you’re starting a career with real support behind it.? 

25 days annual leave plus bank holidays

Option to buy up to 5 additional holidays

Group Personal Pension Plan

Career development & progression with the opportunity to earn professional qualifications

24/7 access to a virtual GP? and Mental health support & counselling services? 

Cycle to Work scheme? 

Discount club - supermarkets, phone bills, gyms & more?! 

Life assurance cover? 

Long service recognition? 

Enhanced Maternity Pay

Paid volunteering opportunities in your community? 

About the role…

Support the strategic growth of the business across Regulated Water, securing sustainable long-term revenue streams.

Drive sales growth, market positioning and technical expertise to develop our offering, providing leading quality service that achieves regional financial targets and contributes to the overall success of the business.

Responsible for securing a position on Scottish Water’s SR27 frameworks, both directly and through Enterprise partners, whilst strengthening and expanding existing client relationships across the regulated market.

Utilise and grow existing relationships within Scottish Water, Tier 1 partners and the wider supply chain to support business development and work-winning activities.

Ensure the competence of the resources and alongside the Managers, will oversee the development of the career pathway and competence framework with HR for the business area.

Work collaboratively with Managers across the Region to ensure plans and activities are in place and being executed to meet the delivery of the P&L targets.

Responsible for work winning and growing a sustainable portfolio of projects to ensure team productivity and profitability.

Support the Managers in the delivery of their sub P&L performance against targets.

To contribute to the delivery of the division’s Full Potential Plan (FPP).

To support M&A activities in identifying suitable target companies that match the required profile and assure the onboarding of companies within the Scotland regional business area.

As Operations Director you will…

To support the delivery of the growth strategy and business objectives for the Scotland division.

To support and deliver the regulated market growth strategy across Scotland, with a focus on Scottish Water and its Enterprise delivery partners.

To support the securing and maintenance of positions on Scottish Water SR27 frameworks directly and through Enterprise delivery partners.

To develop and maintain strong collaborative relationships with Scottish Water stakeholders, Enterprise partners and key industry contacts.

To oversee business development activities, operational performance, commercial performance, cost control and management of business risk within the business area.

To support the development of the Sales function to effectively deliver pipeline growth and a resilient order backlog.

To monitor and report on performance KPIs to demonstrate achievement of strategic aims and objectives.

To grow and sustain an active pipeline of opportunities within the regulated water market.

To support the growth of regulatory revenues throughout the current regulatory period and subsequent periods.

To work collaboratively with the Operations Manager – Scotland and wider divisional leadership team, contributing to strategy, performance management, business development and brand building to secure a sustainable market position.

About you…

Strong Safety performance background.

Experienced in the leadership and growth of a regulated water business.

Strong knowledge of Scottish Water governance, procurement and delivery models.

Demonstrable experience of framework bidding and strategic client engagement within regulated utilities.

Existing relationships with Scottish Water and/or Enterprise delivery partners would be highly advantageous.

Knowledge of industry trends and regulator frameworks (WICS, SEPA and wider UK water regulatory environment).

Our commitment to Equal Opportunities...

We’re proud to be an equal opportunities employer. We welcome applications from all backgrounds and experiences, and we’re committed to building a diverse and inclusive workforce. 

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Next steps...

If you’re interested in this opportunity, please apply or reach out to the Talent Team for more info