LOCATION: Covering the South West (Exeter, Somerset, Mendip & Dorset)
HOURS: 37.5 hours per week
SALARY: £28,655 per year
DURATION: Permanent
About the Role
An opportunity has arisen for a Floating Support Worker to join a dedicated team supporting individuals experiencing homelessness and complex needs across the South West.
You will provide flexible, person-centred support across a range of settings including supported housing and outreach services, stepping in where additional capacity is required. The role is varied and fast-paced, with work delivered across multiple locations and no two weeks the same.
You will support individuals facing challenges such as homelessness, mental health difficulties, substance misuse, and other complex needs, helping them to build independence, stability, and positive life outcomes.
Key Responsibilities
Deliver tailored, person-centred support to individuals with a range of complex needs
Use a strengths-based and trauma-informed approach to encourage positive engagement and progress
Support clients to access relevant services through effective advice, guidance, and signposting
Maintain accurate, timely, and detailed case notes and client records
Work collaboratively with partner agencies to ensure coordinated support and safeguarding
Promote independence, stability, and long-term positive outcomes for clients About You
Flexible approach to working, including early mornings, evenings, and occasional weekends
Strong understanding of homelessness, mental health, substance misuse, and complex needs
Confident communicator with the ability to build trust and positive professional relationships
Able to work effectively in a fast-paced, changing environment Benefits
Access to a Rewards Platform, including an Employee Assistance Programme and Health Cash Plan
27 days annual leave plus bank holidays, including an extra day off for your birthday (rising to 30 days with service, pro rata for part-time staff)
30% staff discount in selected charity shops
Competitive pension scheme
Supportive working culture with regular supervision and strong emphasis on staff feedback
Ongoing career development opportunities, including free monthly training sessions
Eligibility for a Blue Light Card, offering discounts across a wide range of brands
Access to reflective practice sessions with external facilitators Requirements:
Full UK driving licence and access to your own vehicle (business insurance required)
Willing and able to travel across the South West region If you would like to apply to this role and for more information, please call Cali Webb on (phone number removed) or apply with you most up-to-date CV to this job site
Salary description
£28655.00 - £28655.00 per year