You will lead by example, inspire and develop the team, and consistently embody and promote the clients core values through everything you do:
Be Fun Be Kind
Driven to Deliver
Treasure the touch points
Work Brilliantly together.
Fantastic company package include:
Competitive Salary: £28,000 – £30,000 per annum, depending on experience.
Holiday: 25 days annual leave
Additional Benefits: Benenden Health PMI, Cycle to Work Scheme, Travel Loan, Employee Assistance Programme (EAP), discounts on food and beverage, bonus scheme, 100% Tronc paid directly to you, and access to Level FT training and development opportunities.
About the role:
As an Assistant Manager, you will play a key role in supporting the overall success of the venue, helping to deliver exceptional guest experiences while ensuring smooth day-to-day operations. You will lead by example, motivate and develop your team, and help create a fun, energetic, and welcoming atmosphere for both customers and colleagues. This is an exciting opportunity to join a growing hospitality business that is passionate about creating memorable nights out through private karaoke experiences, great food, and outstanding service. Please note that this role requires flexibility, including evening and late-night working hours.
Main Duties and Responsibilities:
Deliver exceptional guest experiences by maintaining a friendly, professional, and efficient approach at all times.
Lead, motivate, and support team members to achieve high standards of service and operational performance.
Develop and maintain a thorough understanding of all products, services, and venue offerings.
Stay up to date with industry trends, new products, and popular drinks to enhance the customer experience.
Ensure compliance with licensing regulations, company procedures, and health and safety policies.
Support the maintenance and presentation of the venue, identifying and reporting any issues promptly.
Contribute ideas and innovations to help maintain a leading position within the hospitality and entertainment market.
About You:
As an Assistant Manager, you will have previous management experience within a busy hospitality, bar, or leisure environment. You will be a confident leader with excellent communication skills and the ability to inspire and motivate a team. Passionate about hospitality and customer service, you will thrive in a fast-paced environment and enjoy creating memorable experiences for guests. You will be highly organised, proactive, and commercially aware, with a strong understanding of current industry trends and best practice. Most importantly, you will bring enthusiasm, positivity, and a genuine passion for delivering exceptional service while helping to create a fun and welcoming atmosphere for both customers and colleagues.
About them:
This is an exciting opportunity to join a dynamic leisure and hospitality business that prides itself on creating unforgettable moments for its guests. You will become part of a fun, supportive team environment where personality, teamwork, and exceptional customer experiences are truly celebrated.
If you have the relevant skills and experience for this Assistant Manager role, ensuring clients can let their hair down, have fun and belt some tunes out then please apply by forwarding an up-to-date CV as soon as possible. We look forward to hearing from you.
Please check your email inbox and spam / junk mail folder for any email correspondence for this role. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
Additional keywords:Assistant Manager, Hospitality Manager, Bar Manager, Venue Manager, Deputy Manager, Leisure Manager, Customer Service Manager, Hospitality Supervisor, Food and Beverage, Entertainment Venue, Team Leader, Guest Experience, Karaoke Venue, Hospitality Operations, Licensed Premises
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Salary description
£28000.00 - £30000.00 per year