Wakefield area
22.5 or 26.25 Hours Per Week (possible negotiation on working hours)
£31,000 Pro Rata
***Visa applications cannot be accepted on this role***
Looking for flexibility in your next IT role?
We are offering a rare opportunity within IT; a part-time, job share position where you can maintain and develop your technical skills whilst achieving genuine work-life balance.
This role would suit an experienced IT Support professional, it is not a trainee / junior role, looking to reduce their hours without stepping away from meaningful technical responsibility.
Why this role stands out
Genuine part-time IT opportunity
Flexible job share arrangement
Broad and varied technical environment
Mix of support, infrastructure and project work
Stable and established business environment
Potential opportunity to become permanent within the next 3–6 months, although there is absolutely no obligation to do so or promise this will happen
The Role
This is a hands-on IT support position supporting users across multiple nearby sites.
Responsibilities include:
Providing first-line and second-line support across hardware, software, printers and business applications
Supporting Microsoft desktop operating systems and user environments
Installing, configuring and maintaining IT equipment and software
Assisting with server administration, backups and disaster recovery processes
Supporting infrastructure and systems improvement projects
Training and assisting users to get the best from technology
Troubleshooting and resolving technical issues across a varied IT estate
The support workload is manageable, with approximately 10 tickets per day shared across the team based on severity and technical ownership.
Technical Environment
Exposure includes:
Microsoft operating systems and desktop environments
Business applications and end-user support
VMware / vSphere
Hyper-V
Backup and recovery solutions
TCP/IP networking
VoIP systems
General LAN and on-premise technologies
Whilst an appreciation of networking and infrastructure is beneficial, this is not a networking role.
There is no expectation that you will be replacing failed switches or carrying out complex network engineering activities. Those responsibilities sit with senior technical resources and external specialist providers.
The role is far more suited to someone with a desktop support, systems support or general IT support background than a dedicated networking professional.
About You
You will enjoy both technical problem solving and supporting users.
You will bring:
Strong Microsoft support experience
Experience supporting desktop operating systems and business applications
Excellent customer service and communication skills
A proactive and practical approach to problem solving
Ability to prioritise workload and work independently
Desirable experience includes:
VMware or vSphere
Hyper-V
Infrastructure support
Networking fundamentals
Project participation
IT qualifications or relevant certifications
Working Pattern
22.5 or 26.25 hours per week
Job share arrangement
Working pattern agreed during the interview process
Afternoon-only working may be possible
Applications from candidates seeking slightly fewer hours will also be considered
Fully on-site position in Ossett
There is:
No on-call requirement
No regular out-of-hours support requirement
Occasional project activity may take place outside standard hours. Participation is entirely optional and any additional time worked is provided back as time off in lieu.
Ideal For
Parents returning to IT
Experienced IT professionals seeking reduced hours
IT Support Analysts looking for improved work-life balance
Candidates wanting to remain technically hands-on without the pressure of a heavily escalated support environment
Benefits
30 days holiday (pro rata)
Private healthcare (subject to qualifying criteria)
Company pension scheme
Additional discretionary benefits may include:
Birthday off
Christmas Eve off
What Makes This Opportunity Different?
Flexible IT opportunities of this nature are genuinely uncommon.
This role offers the chance to remain technically involved, work within a supportive environment, and enjoy meaningful flexibility without compromising on the quality of the work
Salary description
£25000.00 - £31000.00 per year