Utilities Administrator

As Utilities Administrator, you will provide support to the Operations Support team to ensure that the Company’s work is effectively coordinated through communication with internal and external customers as well as the management of the business and client database systems.

Key Responsibilities

We are looking for someone to:

Provide a front-line telephone service to both internal and external customers
Liaise with Supervisors and sub-contract teams to ensure programmes are delivered ensuring that all the client and operational requirements are met in a professional and efficient manner
Ensure that all the client and operational requirements are met in a professional and efficient manner
Maintain timely and accurate input and uploading of information into the works management systems, ensuring that all issues are recorded and escalated
Ensure the highest level of customer service is achieved to both external and internal customers, providing excellent customer satisfaction every time
Ensure the collation, co-ordination and distribution of the operational job pack
Provide daily and weekly reports as required and to ensure that all service levels and objectives are achieved
Provide a positive and innovative input into the team, through provision of solutions to problems and embracing change
Ensure that safety issues are reported in line with Company procedures

Skills, Knowledge & Expertise

Previous experience in an administrative role
Proficient IT skills in Microsoft Office
Ability to prioritise workload and work to tight deadlines
Exceptional attention to detailingle description (external)