The Role:
We're recruiting a Credit Controller on behalf of a well-established business group, on a part-time, permanent basis. Working 22.5 hours per week, this office-based role offers a salary of £30,000 pro rata (equivalent to approximately £15.38 per hour) — making it a great opportunity for an experienced credit control professional looking for a position that fits around other commitments without compromising on the quality of the role itself.
You'll take ownership of the full credit control function, managing outstanding invoices across the group, resolving payment queries and maintaining strong customer relationships throughout. This is a role that requires confidence on the telephone, a tenacious but professional approach and the ability to work proactively through an aged debt ledger. If you have solid credit control experience and enjoy a role where your efforts have a direct, visible impact, this is worth a closer look.
Main Responsibilities:
* Chasing outstanding invoices by telephone and email, resolving issues leading to non-payment
* Maintaining accurate records of all chasing activity and correspondence
* Producing aged debt reports and prioritising cash collection
* Managing invoice queries and disputes through to successful resolution, liaising with internal stakeholders as required
* Monitoring failed direct debit payments and securing alternative payment arrangements
* Negotiating and implementing payment plans under guidance from the Head of Credit & Risk
* Escalating problematic accounts to the Head of Credit & Risk as appropriate
* Issuing overdue account letters and initiating legal action where necessary
* Monitoring the credit control inbox and responding promptly to all queries
* Providing telephone cover for other areas of the business when required
Skills/Experience:
* Previous credit control experience — essential
* Comfortable managing both consumer and commercial debtors
* Polite but tenacious telephone manner with excellent verbal and written communication skills
* Self-motivated with a strong sense of accountability and urgency
* Attentive to detail and able to work on own initiative as well as part of a team
* Competent in Microsoft Excel and Word — essential
* Experience using Sage 50 — desirable
Salary & Working Hours:
£30,000 pro rata (circa £15.38 per hour). Part-time, permanent position working 22.5 hours per week. Office-based.
Benefits:
* Competitive pro rata salary of £30,000
* Part-time hours — a genuine work-life balance
* Varied, autonomous role with real ownership of the credit control function
* Supportive team environment with access to senior guidance when needed
* Established, stable business group with a collaborative working culture
Salary description
£15.38 - £15.38 per hour