Helpdesk Planner

Maintenance Planner

📍 Uddingston, Glasgow
💷 £28,000 – £29,500
🕒 Full-Time | Permanent

An excellent opportunity has arisen for an organised and proactive Maintenance Planner to join a busy and growing maintenance team based in Uddingston.

This role is ideal for someone with experience scheduling engineers, coordinating maintenance works, and managing workloads within a fast-paced operational environment.

The Role

You will be responsible for coordinating maintenance activities, ensuring engineers are effectively scheduled, and helping to deliver a high level of service to customers across a varied property portfolio.

Working closely with engineers, subcontractors, suppliers, and clients, you will play a key role in ensuring jobs are completed efficiently and within agreed timescales.

Responsibilities

✔ Scheduling and coordinating engineers' workloads
✔ Managing reactive and planned maintenance jobs
✔ Raising and allocating work orders through internal systems
✔ Liaising with customers, engineers, and subcontractors regarding job progress
✔ Monitoring job completion and ensuring service level agreements are met
✔ Updating maintenance systems and maintaining accurate records
✔ Ordering materials and coordinating supplier deliveries when required
✔ Producing reports and supporting operational performance targets
✔ Assisting with the continuous improvement of planning and scheduling processes

About You

To be successful in this role, you will have:

✔ Previous experience in a Planner, Scheduler, Coordinator, Helpdesk, or Resource Planning role
✔ Experience working within Facilities Management, Property Maintenance, Housing, Construction, Utilities, or Engineering environments
✔ Strong organisational and time management skills
✔ Excellent communication and customer service abilities
✔ Ability to manage multiple priorities within a busy environment
✔ Good IT skills and experience using scheduling or job management systems

Desirable Experience

✔ Scheduling mobile engineers or field-based operatives
✔ Experience within repairs and maintenance environments
✔ Knowledge of compliance or planned maintenance programmes
✔ Experience using CAFM or job management software

Package

💷 Salary £28,000 – £29,500
🏖 Generous Holiday Entitlement
💼 Pension Scheme
📚 Ongoing Training & Development
📈 Long-Term Career Progression
🤝 Supportive Team Environment

This is a fantastic opportunity to join a growing organisation offering stability, development, and the chance to play a key role within a busy operations team.

Apply now or contact us for a confidential discussion