Sales Advisor

Sales Assistant
Hatton Garden, London

About Us

We are Cooksongold, the UK's largest one-stop shop for the jewellery maker, and we’ve been proudly supporting jewellers across the country since 1918, with everything from precious metals to jewellery tools. We form part of HM Precious Metals, one of Europe's largest refiners and processors of precious metals.

Our head office is based in the heart of Birmingham Jewellery Quarter, our London Trade Counter is in the centre of Hatton Garden, and together we form a friendly, well-established but growing business of 280 employees. With almost 60% of employees having worked at Cooksongold for over 5 years, why not come and join the team?

We are currently looking to recruit a confident Sales Assistant to join our friendly team at our thriving Hatton Garden Store. You will be the face of the store, delivering a reliable and friendly service to our customers, offering advice and expertise on our range of products and ensuring our customers have everything they need. This is a varied role and as well as providing a counter service, you will also be getting involved in other areas of the business to ensure we are able to offer a consistently high standard of customer service, whether that's product sales, handling precious metal scrap queries, general administration, stock replenishment and getting involved with the twice yearly stock take.

To succeed in this role, you will need previous experience in a customer-facing role, a desire to deliver excellent customer service and to go the extra mile to get the job done. An interest in jewellery making would be beneficial, but not essential.

What we can offer you in return:

- Monthly bonus subject to sales targets being achieved
- Employee Assistance Programme, with free access to a GP, counselling & legal advice for you and your household
- Interest-free loans for travel to work costs (annual travel passes / parking permits / clean air zone passes)
- Up to 34 days’ paid leave per year (after 2 years’ service and including bank holidays)
- A generous Pension Scheme, employee contributions are matched by the company up to 8%
- BIG discounts on company products – everything from precious metal to tools
- No weekend working

Hours of work:

Our working week totals 37.5 hours per week, Monday – Friday, 08:30-16:45 hours, with a 45-minute unpaid break.

What next?

If you like what you hear and want to join us, we’d love to hear from you. We aim to get back to you within 10 working days.

Other organisations may call this role Retail Sales Advisor, Retail Sales Assistant, Jewellery Sales Advisor, Jewellery Store Assistant, or Jewellery Sales Assistant.

So, if you have the customer service experience to excel as a Sales Assistant, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Our Job Applicant Privacy Notice can be viewed on our website