Field Based (UK) with weekly travel to the Warwickshire Office
Full Time, Permanent (40 hour per week)
£37,000 - £40,000 + Company Car/Car Allowance + Bonus
An exciting opportunity has arisen for a customer-focused Asset Manager to join a growing international organisation operating within the logistics and supply chain sector. The business provides sustainable asset management solution, helping improve efficiency, reduce waste, and optimise supply chain operations.
This is a highly visible, relationship-driven role that combines account management, operational oversight, data analysis, and field-based customer engagement. You will take ownership of a portfolio of customer accounts, building strong relationships while ensuring assets are effectively managed, commercial agreements are adhered to, and operational performance is continuously improved.
The role would suit somebody who enjoys being out with customers, isn't afraid to have challenging conversations when required, and can confidently influence stakeholders to drive improvements and achieve positive outcomes.
The Role
You will be responsible for managing customer relationships across a designated portfolio, acting as the primary point of contact for all asset-related matters. Through regular site visits, audits, reporting, and performance reviews, you will work collaboratively with customers to improve asset utilisation, resolve discrepancies, and identify opportunities for operational improvement.
This role offers a great mix of relationship management, problem-solving, operational analysis, and autonomy.
Key Responsibilities
Building and maintaining strong relationships with key customer contacts across multiple sites
Conducting regular customer visits to review account performance and operational processes
Analysing asset movement data, identifying trends, discrepancies, and opportunities for improvement
Carrying out on-site audits, stock checks, and operational reviews
Investigating and resolving stock variances and asset control issues
Monitoring asset utilisation and turnaround times to maximise efficiency
Holding constructive but challenging conversations where processes are not being followed or performance improvements are required
Working with customers to implement corrective actions and improve compliance
Producing regular reports and presenting findings to both customers and internal stakeholders
Collaborating with internal teams to ensure issues are resolved and actions completed
Identifying commercial opportunities and potential risks within customer accounts
Maintaining accurate account records and performance dataAbout You
Previous experience in a client-facing account management, relationship management, or operational management role
Proven ability to build strong customer relationships whilst maintaining accountability and driving performance
Comfortable handling challenging conversations and influencing stakeholders at all levels
Strong analytical skills with the ability to interpret data and identify trends
Confident using Excel and Microsoft Office packages
Excellent communication and problem-solving skills
Highly organised with the ability to manage multiple priorities independently
Experience within logistics, supply chain, operations, asset management, stock control, or a similar environment would be advantageous
Full UK driving licenceWhat's on Offer
£37,000 - £40,000 salary
Company car or car allowance
Annual performance-related bonus
25 days holiday plus bank holidays
Additional birthday leave
Employer pension contribution
Private medical insurance
Life assurance scheme
Opportunity to join a growing international business with genuine autonomy and career development opportunitiesThis is an excellent opportunity for a commercially minded and relationship-focused professional who enjoys working closely with customers, analysing performance, and driving operational improvements within a fast-paced and evolving environment
Salary description
£37000.00 - £40000.00 per year