Dispatch Administrator

Dispatch Administrator

Location: Oldbury
Job Type: Temporary Ongoing
Hours: Full Time
Pay Rate: £12.71 per hour

About the Role

We are currently recruiting for a highly organized and detail-oriented Dispatch Administrator to join our client's busy operations team in Oldbury. This is a full-time, temporary ongoing position offering a great opportunity to work within a fast-paced logistics and distribution environment.

The successful candidate will play a key role in supporting dispatch operations, ensuring the accurate processing of documentation, stock control, and administrative tasks while maintaining a high level of precision and attention to detail.

Key Responsibilities

Coordinate and support daily dispatch activities to ensure timely and accurate order processing.
Prepare, process, and maintain dispatch documentation, delivery notes, manifests, and shipping records.
Accurately enter, update, track, and validate operational data within internal systems.
Utilise Microsoft Excel to an advanced level to manage, analyze, track, and validate data.
Produce reports, spreadsheets, and operational summaries as required.
Process and manage expense claims in line with company policies and procedures.
Monitor stock and inventory levels, ensuring office and operational supplies are maintained and ordered when required.
Liaise with warehouse, transport, and operational teams to ensure smooth dispatch processes.
Investigate and resolve dispatch discrepancies, delivery issues, and stock variances.
Handle incoming telephone calls and email enquiries in a professional and efficient manner.
Maintain accurate records and filing systems, ensuring all documentation is up to date and compliant.
Support the wider team with general administrative duties as required.
Work with a high level of precision, ensuring accuracy across all administrative and dispatch-related tasks.

Requirements

Previous experience in a Dispatch Administrator, Logistics Administrator, Transport Administrator, or similar administrative role.
Extensive knowledge of Microsoft Excel, including formulas, functions, calculations, data validation, sorting, filtering, and reporting.
Strong numerical and analytical skills.
Excellent attention to detail and accuracy.
Ability to prioritise workload and manage multiple tasks effectively.
Confident communication skills, both written and verbal.
Experience working within a fast-paced operational or logistics environment is desirable.
Strong organisational skills and the ability to work independently and as part of a team