The successful candidates will be required to work 37.5 hours per week (average), working across Monday - Sunday on a two week rolling rota of waking night shifts (9:30PM - 8AM). You will work every other weekend. Temporary cover is required for approximately 3 months. The pay rate for this role is £13.56 per hour with £1.64 holiday pay, totalling £15.20 per hour.
In this position, you will be expected to;
- Conduct welfare checks on all clients
- Ensure the safety and wellbeing of all clients, following safeguarding and emergency procedures as needed
- Provide personalised, flexible and creative support, involving clients in decision-making and encouraging participation in activities
- Collaborate with external agencies to support clients, adhering to data protection and information sharing protocols
- Carry out cleaning duties
- Cover reception, including answering phone calls
- Contribute to maintaining a safe and welcoming environment, including preparing accommodation for new clients and supporting their transition
- Maintain clear, accurate records
- Manage the security of the building
To apply for this role, you must have;
- Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system
- Experience of conducting welfare checks
- Experience of managing challenging behaviour, including responding calmly to emergencies and crisis
- Strong literacy, numeracy and IT skills and ability to take notes
- Ability to maintain professional boundaries, work collaboratively and reflect on practices for continuous development
Candidates should confirm their interest as soon as possible, with interviews scheduled shortly after and the appointed candidate expected to start as soon as possible
Salary description
£15.20 - £15.20 per hour