Business Development Director

A fantastic opportunity to join a long-established Top 10 Security service provider. The position of Business Development Director is to meet and exceed the company's Security new business revenue targets, with clear accountability for securing new contracts in line with, or above, agreed growth objectives. The Business Development Director leads and supports all new client acquisition and existing contract re-tender activity across the Company.
The Business Development Director is responsible for developing and delivering tailored, innovative security solutions that align with client requirements while remaining commercially competitive and delivering best value.
Key Duties & Responsibilities
* Develop and execute a strategic sales plan to grow the Company’s customer portfolio, delivering sustained, year-on-year revenue growth across agreed sectors, with clear accountability for securing new contracts in line with, or exceeding, sales targets.
* Drive the expansion of the company’s Security products and services across both new and existing customers, identifying opportunities to increase market share and revenue streams.
* Build, maintain and actively manage a high-quality, sustainable sales pipeline capable of delivering agreed sales and profit targets, ensuring a consistent flow of opportunities at all stages.
The Business Development Director will take full ownership of end-to-end pipeline management to maximise conversion rates, with a strong focus on achieving or exceeding target win ratios (e.g. 1 in 3 conversions).
Proactively generate new business opportunities through effective networking, market engagement and brand representation, enhancing the company’s Security market presence and reputation.
Lead a robust pre-sales and customer engagement strategy to strengthen client relationships, shape opportunities early, and increase overall probability of success.
Establish and maintain an accurate and up-to-date prospect database for the designated territory, developing opportunities aligned to both sector and geographic priorities, ensuring sufficient pipeline to meet and exceed annual sales targets.
Prepare high-quality, compliant tender submissions, together with the Bid Team, in line with company estimating guidelines, utilising approved costing models and ensuring commercial viability.
Collaborate with internal stakeholders and external partners to develop integrated, best-value solutions, including both security guarding, technological, innovative, Intel and electronic security offerings where appropriate.
Produce (with Bid Team) and deliver compelling, high-quality sales proposals and presentations tailored to prospective and existing clients, clearly articulating value, differentiation and return on investment.
Lead and present bids in a professional and credible manner, leveraging central support functions to maximise the likelihood of successful outcomes.
Ensure a seamless handover of all new and renewed contracts to the operations team and support functions, providing full and accurate information, and supporting mobilisation activities as required to ensure successful contract implementation.
Provide accurate, timely and insightful reporting on pipeline, performance and forecasts to the Sales and Marketing Director.
Key Competencies & Skills
* Significant sales experience within a B2B environment, preferably in soft FM or related services
* Proven track record of delivering sales targets exceeding £3m
* Strong commercial acumen, strategic thinking and sound judgement
* Excellent client relationship management, negotiation and influencing skills
* Ability to deliver high-impact presentations and manage tender/bid processes
* Strong written and verbal communication skills, including proposal and tender writing
* Professional, credible, and able to operate at a senior stakeholder level
* Proficient in Microsoft Office (Word, Excel, PowerPoint) and sales systems
Key behaviours & attributes
* Demonstrates strategic thinking, balancing commercial objectives with innovation and operational delivery
* Strong interpersonal and influencing skills, with the ability to collaborate effectively across operations, sales, technology, compliance, and senior leadership teams
* Highly organised and structured, with the ability to manage competing demands effectively
* Proactive and self-motivated, taking ownership of performance, continuous improvement, and professional development
* Resilient and adaptable, responding constructively to change, ambiguity, and business challenges
* Maintains a strong client-focused mindset, building trusted relationships and delivering commercial value
* Applies a pragmatic and analytical approach to problem-solving, balancing risk, compliance, quality, and commercial outcomes.
Role: Business Development Director
Location: London (Hybrid)
* Salary: £75,000 p/a
* Car: Company car or car allowance (car allowance: petrol/diesel - £7,016 p/a; hybrid plug in - £7,800 p/a; electric - £8,100 p/a)
* Commission: Commission scheme; £5m annual target of new business.
Other benefits (qualifying criteria apply):
* Company Sick Pay
* 25 days annual leave (increasing with length of service) + BH
* Private Medical Insurance (PMI) BUPA (solo or couple)
* Company Pension
* Death in Service insurance
* Enhanced Family/Bereavement leave and pay
* Other standard enhanced Company's benefits