Workshop Manager

Senior Supervisor / Workshop Manager
£58,700
Monday to Friday 8am - 4pm
We are seeking an experienced and driven Senior Supervisor / Workshop Manager to lead the day-to-day operation of a busy commercial vehicle maintenance facility managing a fleet of approximately 200 vehicles.
This is an excellent opportunity for a strong leader with a solid HGV technician background and an International CPC qualification to take ownership of workshop performance, customer relationships, compliance standards, and team development.
You will be responsible for leading a team of up to 8 staff while ensuring the safe, efficient, and compliant operation of the workshop and fleet maintenance activities.
Responsibilities
* Manage and lead a team of up to 8 workshop and engineering staff.
* Oversee maintenance, servicing, inspections, and repairs across a fleet of approximately 200 vehicles.
* Ensure full compliance with DVSA regulations, Operator Licence requirements, and company policies.
* Drive high standards of health, safety, environmental compliance, and workshop best practice.
* Manage workshop productivity, scheduling, and resource allocation.
* Develop and maintain strong relationships with customers and stakeholders.
* Handle customer enquiries and resolve operational issues confidently and professionally.
* Monitor maintenance costs and identify opportunities for improved efficiency and cost control.
* Ensure accurate maintenance records, service documentation, and compliance reporting.
* Support tendering activities and supplier management where required.
* Coach, mentor, and develop team members to maximise performance and engagement.
* Lead investigations relating to accidents, incidents, defects, and compliance matters.
* Promote a positive culture focused on safety, quality, and customer service.
About You
* Previous experience within an HGV maintenance or commercial vehicle workshop environment.
* Strong technical background as an HGV Technician, Workshop Supervisor, or Workshop Manager.
* International CPC qualification.
* Proven experience managing and motivating teams.
* Strong leadership skills with the confidence to make decisions and challenge poor performance when required.
* Excellent customer-facing and stakeholder management skills.
* Good understanding of fleet compliance, vehicle maintenance legislation, and Operator Licence requirements.
* Strong organisational and communication skills.
* Ability to work under pressure and prioritise effectively.
Desirable
* Experience managing large mixed commercial vehicle fleets.
* Knowledge of workshop management systems and maintenance planning software.
* Experience of contract management and supplier negotiations.
What's on Offer
* Competitive salary of £58,700 per annum.
* Monday to Friday working pattern – no weekend requirement.
* 24 days annual leave plus 4 Bank Holidays.
* Stable and growing business environment.
* Supportive senior management team and career development opportunities.
If you are a confident leader with a strong HGV engineering background and the ability to deliver exceptional operational and customer service standards, we would like to hear from you