If you hold an NVQ Level 2 in Carpentry (or equivalent qualification), have UPVC experience, and want to use your skills to improve the quality of homes for residents, this could be the role for you.
What we are looking for:
We are seeking a skilled Carpenter-Multi to join our Social Housing Repairs & Maintenance team, delivering high-quality installation, maintenance, and repair work across tenanted properties.
This role is about more than just carpentry – it’s about helping residents feel safe, secure, and comfortable in their homes. You’ll focus on achieving a first-time fix wherever possible, ensuring minimal disruption to tenants and building trust through excellent service.
Operating within Managed Services, you’ll handle carpentry (including UPVC work), general repairs, maintenance, and refurbishment in tenanted, commercial, and void properties, focusing on achieving a first-time fix for all jobs.
You’ll ensure exceptional service and client satisfaction within the borough.
Working Arrangements:
Working pattern: 36 hours per week, Monday to Friday.
Location: Barking & Dagenham - travel within the borough required as part of the role
Vehicle provided
Other: A DBS check will be required for this role.
Some degree of flexibilty required as call out work may be available.
Duties:
Carry out carpentry and multi-trade repairs in occupied social housing properties, and communal areas.
Respond promptly to emergency repairs, ensuring tenants feel supported and safe
Install and repair fixtures such as doors, windows, staircases, kitchen units, and bathroom fittings
Conduct routine inspections to identify issues early and prevent disruption to residents
Communicate clearly with tenants about the nature of the work, expected timelines, and follow-up actions
Maintain accurate records of all jobs, including before-and-after photos, to support transparency and accountability
Collaborate with other trades to deliver seamless repairs and refurbishments
Ensure all work complies with housing regulations, health and safety standards, and safeguarding requirements
Install fixtures and fittings according to design guidelines.
Effectively liaise with a range of stakeholders including residents, trades colleagues, planning teams, and supervisors.
Use a PDA to update the status of work on the jobs management system.
Perform general carpentry and joinery tasks, including repairs and refurbishments.
Operate power tools effectively and safely.
Conduct routine inspections to identify and address potential issues before they escalate.
Effectively maintain vehicle and van stock.
Qualifications & Experience:
NVQ Level 2 (or equivalent) in Carpentry, plus UPVC skills
Multi-trade experience (e.g., plumbing, joinery, general repairs)
Previous experience in social housing repairs strongly preferred
Strong communication skills and ability to work respectfully with tenants and colleagues from diverse backgrounds
Full clean UK driving licence
Excellent understanding of Health and Safety regulations, legislation and procedures.
Awareness or Awaab's Law principles, or willingness to learn.
Proven ability to deliver high quality construction projects and efficient output to meet client expectations.
Ability to take initiative and work independently.
Personal resilience and the ability to work effectively under pressure and to deadlines.
Full clean UK driving licence required.
Benefits:
In addition to an attractive salary, our benefits package includes:
❤ Heart Hub rewards, perks & benefits platform!
❤ Van and fuel car provided for work duties
❤ Group Life Assurance
❤ Competitive Salaries
❤ Pension Scheme
❤ Paid Holidays from 21 days plus bank holidays
❤ Family Friendly Policies making work-life balance achievable
❤ Health & wellbeing support including an Employee Assistance Programme (EAP)
❤ Career development and training
❤ A GREAT TEAM!
About Us:
BD Group was created by the London Borough of Barking & Dagenham to create positive economic, environmental and social change. We are facilities services company, providing a range of services for public and private sector clients currently across London and the Southeast, but with aspirations to broaden our geographies over time. Our mission is to help communities live, work and grow to fulfil their potential through the delivery of safe, high-quality services based on our unique understanding of local needs.
To Apply:
If you are keen to be considered for this opportunity to join a great team, please click 'apply' below to submit your CV and outline relevant skills and experience via the application form. Applications will be reviewed on a rolling basis so if you are keen to be considered for this role, please apply as soon as possible and do not wait until the closing date.
REF-(Apply online only)
Salary description
£38500.00 - £39500.00 per year