This role sits within a professional legal environment, providing front-of-house and administrative support to ensure a consistently high standard of client service. This position would suit someone with prior reception experience within a law firm or legal services environment.
Key Responsibilities
• Providing a professional and welcoming front-of-house service to all clients
• Managing incoming calls, emails, and in-person enquiries
• Greeting clients in a warm, professional manner and directing them appropriately
• Ensuring reception, meeting rooms, and client areas are maintained to a high standard
• Handling client payments accurately and securely
• Receiving, sorting, and distributing incoming post
• Completing reception-related administrative tasks to a high standard
• Checking documentation and client ID in line with compliance and regulatory requirements
• Ensuring confidentiality and GDPR compliance at all times
The Candidate
• Previous legal firm reception experience is essential
• Experience in professional services reception roles (law firm preferred)
• Strong communication and interpersonal skills
• Professional and presentable approach suitable for a client-facing legal environment
• Ability to multitask, prioritise workload, and remain organised
• Confident using IT systems including Outlook and Excel (case management system experience desirable)
• Reliable, proactive, and detail-focused
Working Pattern
• 27.5 hours per week across 5 days
• No weekend working
Benefits
• Competitive salary
• 25 days annual leave + UK bank holidays (pro-rata) + birthday leave
• Private healthcare (Simplyhealth membership)
• Pension scheme (4% matched)
• Life insurance
• Discounted legal services
• Employee referral scheme
Should you have any questions or wish to apply please do not hesitate to contact Clear Legal Recruitment Limited.
Please Note: Due to the number of applications we receive we may be unable to respond to every application directly. If you have not heard from us within 3 working days, please assume your application has been unsuccessful
Salary description
£26000.00 - £26000.00 per year
