Quality Systems PMO Program Manager
Location: Basingstoke (Remote with 1x month on-site meeting attendance required)
Pay Rate: £27.00 per hour
Contract Duration: 9 months initially (40 hours per week)
Start Date: ASAP
Position Overview
Are you a strategic PMO leader looking to spearhead large-scale compliance and operational excellence initiatives? We are seeking a high-performing Quality Systems PMO Program Manager to lead the management and execution of enterprise-wide Quality Management System (QMS) transformation and harmonisation projects.
In this role, you will operate as a strategic leader across a global network of divisions, manufacturing sites, distribution centres, and supplier quality teams. Your mission will be to implement scalable business solutions that strengthen QMS governance, standardise quality processes, ensure inspection readiness, and deliver sustainable compliance across global operations.
Key Responsibilities
Program Leadership & Governance: Define program deliverable, timelines, governance structures, and success metrics for global QMS harmonisation initiatives. Orchestrate PMO reviews, steering committee meetings, and quality councils.
QMS Integration & Harmonisation: Drive the integration of Distribution Centres and supplier quality processes into enterprise QMS frameworks. Support the standardisation of core quality processes including CAPA, Change Control, Document Control, Training, Audit Management, and Complaint Handling.
Risk & Change Management: Identify, monitor, and mitigate program risks such as compliance gaps, operational disruptions, and integration challenges. Build alignment across business units to drive the adoption of harmonised standards and operating models.
PMO Metrics & Reporting: Coordinate enterprise-wide inputs to build standardised reporting, KPI visibility, governance dashboards, and actionable quality insights for senior leadership.
Inspection Readiness & Continuous Improvement: Lead cross-functional remediation and quality transformation initiatives to support regulatory inspections and internal audits. Use Lean, Six Sigma, and operational excellence methodologies to drive process optimisation and simplification.
Requirements & Qualifications
Experience:
7+ years of experience managing complex global Quality Systems, PMO, or enterprise transformation programs.
Proven background within highly regulated industries such as Life Sciences, Medical Devices, Diagnostics, Biotechnology, or Pharmaceuticals.
Strong experience with enterprise QMS harmonisation, quality systems integration, and operational transformation.
Demonstrated experience integrating Supplier Quality, Commercial QMS, Manufacturing Quality, or Distribution Quality processes.
Experience supporting regulatory inspections, remediation programs, and compliance transformation initiatives.
Background using Lean, Six Sigma, PPI, or other continuous improvement methodologies is preferred.Knowledge, Skills & Abilities:
Strong knowledge of Quality Management Systems, enterprise quality governance models, and digital quality software platforms.
Deep technical understanding of core quality processes (CAPA, change control, audits, supplier quality, training, and document management).
Strong understanding of global quality regulations and standards including FDA, ISO 13485, GMP, and GDP.
High-level stakeholder management and executive communication capabilities, with experience developing governance frameworks, dashboards, and KPIs.
Exceptional change management and organisational transformation capabilities within complex, fast-paced matrix organisations.
Interview Process
Stage 1: 30-minute initial interview.
Note: A standard background check is required for the successful candidate.
Randstad CPE values diversity and promotes equality. No terminology in this advert is intended to discriminate against any of the protected characteristics that fall under the Equality Act 2010. We encourage and welcome applications from all sections of society and are more than happy to discuss reasonable adjustments and/or additional arrangements as required to support your application.
Candidates must be eligible to live and work in the UK.
For the purposes of the Conduct Regulations 2003, when advertising permanent vacancies we are acting as an Employment Agency, and when advertising temporary/contract vacancies we are acting as an Employment Business