Claims Handler

Claims Handler – Bristol (Full Time)

About the Role

Join a growing claims team handling pre‑litigated matters from first notification through to resolution. You’ll manage your own caseload, support insured professionals, and work closely with insurers to deliver a high‑quality, efficient claims service.

Key Responsibilities

Manage a varied caseload, reviewing cover, investigating claims and advising insureds.
Negotiate settlements within delegated authority.
Support insured professionals in responding to complaints and claims.
Meet SLA and KPI standards for both internal and insurer requirements.
Maintain accurate case records on the case management system.
Prepare reports for insurer clients.
Identify trends and risks and escalate where needed.

What You’ll Bring

Claims handling experience with good technical understanding.
Confident communication and relationship‑building skills.
A proactive, commercial approach with the ability to prioritise effectively.
A collaborative mindset and commitment to high‑quality service delivery.
Strong attention to detail and confidence using case management systems.

Location

Based in Central Bristol within easy reach of the train and bus links. This is a hybrid role where you can work  3 days remotely, and required to work 2 days in the office. 

Culture & Benefits

You’ll join a supportive, inclusive team that values diverse thinking and flexible working. A comprehensive benefits package is included, covering wellbeing, financial rewards, work–life balance and professional development.

A competitive salary is on offer for the role. 

Please click on apply, or contact Lucy at Pertemps for a confidential chat about the role