Contract Type: Permanent, Full time, 35 hours per week
Salary: £34,38 per annum
Grade: 6
Reporting Office: London, Stratford, West Ham Lane
Working Location - Brent Cross, North West London
Persona: Agile
Closing Date: 15th June at 11pm
Interview Dates: 23rd June 2026 at West Ham Lane, Stratford
Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.
With effect from February 2026, L&Q reserve the right to not shortlist applications from candidates with 3 or more unsuccessful applications within the last 24 months.
Benefits include: Excellent pension plan (up to 6% double contribution), 28 days Annual Leave rising to 31 days with length of service + Bank Holidays, Westfield Health Cash Plan, non-contributory life assurance, up to 21 hours volunteering paid days, lifestyle benefits, Employee Assistance Programme and many more…
This is an exciting opportunity to join the Caretaking Service, which is a key function of our continuing commitment to providing a responsive customer-based service for our residents.
As a Caretaking Supervisor you will:
* Be actively involved in helping to maintain high-quality standards for our residents.
* Be responsible for providing an effective and responsive scheme improvement service to the residents by ensuring that the overall appearance, internal decor, external environment, and security of the area are maintained to a high standard.
* Supervise the caretaking staff, you will monitor the cleaning and grounds maintenance contractors, undertake health and safety checks, and attend resident meetings.
* Be required to liaise with internal departments and provide cover for caretakers as and when required.
You should be:
* Capable of carrying out a variety of repair jobs and able to work effectively as part of a team and under your own initiative.
* Capable of trade skills or DIY or Gardening experience is essential.
* A good communicator and willing to learn new skills as the service adapts to the changing needs within the Trust.
* Confident working remotely as part of a team therefore you must have good interpersonal skills and be able to arrange work schedules and plan the implementation of work.
* Self-motivated, proactive and able to organise your time effectively and aware of safe working practices.
It is an essential requirement that you have a good standard of both literacy and IT skills, as you will be required to use a PC undertaking online courses and assessments. We can further your skills during the probation period.
A Full UK, manual, driving license is essential as you will be required to drive a company vehicle. (Large Ford Transit).
If you require any reasonable adjustments at any stage during this process, including application stage, please email
About L&Q:
We’re one of the UK’s leading housing associations and developers. We were founded on a simple belief: high quality housing is vital for people’s health, happiness and security. Everyone deserves a quality home that gives them the chance to live a better life.
250,000 people call our properties ‘home’, and we’re proud to serve diverse communities across London, the South East and North West of England.
People are at the heart of our business and our success depends on employing the best people and getting the best from them. The foundation of everything that we are is built on our corporate Values and Strategy Behaviours.pdf, which outlines our core expectations and should be demonstrated at all times, and all levels, when representing L&Q.
At L&Q, we know that diversity and inclusion make us stronger – and they’re at the heart of everything we do.
When we recruit, we look at what really matters: your skills, experience, and potential. We’re proud to be recognised for creating an inclusive workplace. We’re a Disability Confident Leader (Level 3) and we’ve introduced our own Recruitment Advocate scheme to make sure every step of our hiring process is fair, transparent, and consistent. It’s all part of our commitment to ending discrimination and making L&Q a place where everyone feels welcome. Find out more here.
Sustainability is also at the heart of what we do. We recognise the responsibility we hold as one of the UK’s largest housing associations.
Click here to find out more about L&Q and why you should join us
Salary description
£34380.00 - £34380.00 per year