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For over 100 years, the Royal Society for the Prevention of Accidents has worked to create a safer society and prevent accidents which needlessly kill, injure and maim thousands of individuals each year. We have grown into a unique and well-rounded safety charity with an increasing global influence necessary to drive change and strive towards our vision of an accident-free world.
As a part of RoSPA’s Relationships team, you will play a vital role in helping to achieve this by driving growth from RoSPA's qualifications and fleet training sales team
As a charity with a significant commercial operation, the primary audience across many of RoSPA’s activities consists of professionals working in various roles, such Account Managers and Procurement Managers, which is key to helping us achieve overall organisational success.
So, are you …?
* A quick learner and keen to start or advance your current role in transactional, account based sales
* A good communicator both written and verbal
* Committed to promoting high standards of service and advice
* Passionate about the life-enhancing and saving potential of health and safety
Do you have…
* A degree or equivalent in related subjects e.g. Business Studies or relevant experience in sales
* Previous telesales experience within a B2B environment
* Telesales record with ability to demonstrate increased sales, both from personal and team efforts
Key responsibilities:
* Answering in-coming customer calls and logging detailed notes within the CRM system
* Escalating urgent matters to the senior management team and providing solutions and ideas and effective problem solving
Knowledge and skills:
* Strong attention to detail
* Effective communication skills, both written and verbal
* Excellent time management and prioritisation skills
* Strong team collaboration skills
If this is the case, we can offer you the following:
* Development: We proudly provide a supportive environment where you can thrive. By joining us, you will contribute to our mission of achieving life, free from serious accidental injury. We offer fantastic training and professional development opportunities to help advance your career. This includes annual appraisals, personal development plans, discounted RoSPA training courses, one-to-one management check-ins and a variety of reward and recognition initiatives.
* Salary sacrifice benefits: Our salary sacrifice benefits are designed to enhance your work-life balance. Take advantage of our pension scheme, holiday purchase options (up to 10 days), Bikes2Work initiative, car leasing scheme and Workplace Nursery scheme.
* Wellbeing: Your wellbeing matters to us. You'll have access to a fully confidential 24/7 GP line and a comprehensive Health Cash Plan which includes an Employee Assistance Programme and a range of retail, gym and spa discounts.
* Hybrid working/annual leave: We offer hybrid working arrangements, as well as 33 days of annual leave (including bank holidays) and additional holiday based on length of service to recognise your commitment and dedication.
* Employee engagement: Enjoy a range of face-to-face and virtual social activities and celebrate our Employee of the Month and our long service awards
* General: Enjoy free refreshments, together with free parking and a private garden in our central Birmingham location and participate in interactive staff days that make work more fun and engaging.
Join our dedicated team and play an essential role in a life-changing charitable mission. You can make a difference while you grow your career
Salary description
£24000.00 - £25000.00 per year