Sheffield
About the Role
CV Screen is recruiting for a Graduate IT Support Technician to join a highly respected organisation based in Sheffield. Offering a salary of £25,000 plus an excellent benefits package, this is an outstanding opportunity for a recent graduate or aspiring IT professional looking to launch a successful career in technology. You'll gain hands-on experience across IT support, Microsoft 365 administration, device management and cloud technologies while supporting an organisation that plays an important role in maintaining professional standards within a regulated sector. This is a hybrid role with excellent training - open to recent graduates and also pre-graduates looking for a placement year in industry.
Duties & Responsibilities
Provide first-line technical support and resolve IT issues for internal users.
Assist with the deployment, configuration and maintenance of Windows devices.
Support Microsoft 365 administration, including user accounts, licences and access management.
Maintain accurate IT asset records and assist with hardware refresh projects.
Create and update technical documentation, knowledge base articles and support procedures.
What Experience is Required?
A degree in IT, Computing or a related subject, or equivalent technical knowledge.
Strong communication skills with the ability to support non-technical users.
An interest in Microsoft technologies, IT support and infrastructure, with a willingness to learn.
Salary & Benefits
Salary of £25,000
Excellent training and mentoring programme
Exposure to Microsoft 365, Intune and cloud-based technologies
Clear career progression into Infrastructure, Cloud and Cyber Security roles
Generous benefits package
Location
Based in Sheffield, this role is easily commutable from Rotherham, Chesterfield, Barnsley, Doncaster, Worksop and Dronfield.
How to Apply
To apply, please send your CV to Giselle Whitton of CV Screen in strict confidence.
Alternate Job Titles
Graduate IT Support Analyst
Junior Service Desk Analyst
IT Support Engineer
Junior Systems Administrator
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Salary description
£24000.00 - £25000.00 per year