Location: Sheffield S9 3QS
Contract: 3-month contract
Salary: £13.05 per hour.
Candidate Profile
Looking for someone with a clear drive and genuine motivation to learn and develop.
Strong telephone-based customer service experience is important.
Candidates will be engaging with clients, many of whom are over the age of 50, so confidence and professionalism on the phone are key.
Outbound customer service experience would be highly beneficial.
Good people skills, confident communicator, and able to follow processes.
Key Responsibilities
Speaking with customers and booking appointments.
Carrying out administrative tasks, including clearing down system-based admin.
Completing impactful, customer-facing work that supports service delivery.
Following a set script, which will be clear and easy to understand.
Screening & Compliance
Privilege screening will be required as part of the process.
Training
On-the-job training provided.
Initial training will be condensed over the first few days, covering all key requirements.
Interview Process
60-minute interviews.
Guidant, Carbon60, Lorien & SRG - The Impellam Group Portfolio are acting as an Employment Business in relation to this vacancy
Salary description
£13.05 - £13.05 per hour