Client Details
This role is within a medium-sized not-for-profit organisation that focuses on providing housing services and improving community well-being. The organisation is committed to fostering safe and inclusive environments for its residents.
Description
Investigate and manage cases of anti-social behaviour in accordance with organisational policies and legal requirements.
Collaborate with residents, local authorities, and external stakeholders to resolve disputes and promote positive outcomes.
Maintain accurate case records, ensuring all documentation is up-to-date and complies with data protection regulations.
Provide advice and guidance to residents on anti-social behaviour concerns and available support services.
Attend meetings, hearings, and court proceedings as required, representing the organisation professionally at all times.
Develop and implement preventative strategies to reduce incidents of anti-social behaviour within communities.
Work closely with the property team to address environmental factors contributing to anti-social behaviour.
Prepare reports and updates for senior management and other relevant stakeholders.Profile
A successful ASB Officer should have:
Experience handling anti-social behaviour cases or similar within the housing or not-for-profit sector.
Strong knowledge of relevant legislation and legal processes related to anti-social behaviour.
Excellent communication and interpersonal skills for engaging with residents and external partners.
Strong organisational and time-management skills to manage multiple cases effectively.
The ability to work independently and make informed decisions under pressure.Job Offer
Competitive hourly rate between £19.00 and £23.00, paid on a temporary basis.
Opportunity to work in the not-for-profit sector, contributing to meaningful community outcomes.
Exposure to a supportive and collaborative work environment.
Potential to gain valuable experience in housing and property management.If you are an experienced ASB Officer looking to make a difference in this temporary role, we encourage you to apply now
Salary description
£18.00 - £21.00 per hour