Skills Required
Hands-on experience or strong working knowledge of T-SQL for data retrieval, basic troubleshooting, and report writing
Familiarity with ASP Classic / VBScript, with the ability to debug and make minor modifications
Proven experience providing 1st and 2nd line support, with exposure to 3rd line support
Solid understanding of TCP/IP networking, including DNS, DHCP, routing, and connectivity troubleshooting
Experience administering Microsoft 365, including domain management, email routing, and user provisioning
Experience with Active Directory and Azure AD management
Familiarity with helpdesk ticketing systems such as Freshdesk, Jira, or Zendesk, and ITIL principles
Relevant certifications such as CompTIA A+, Network+, or Microsoft fundamentals are advantageous
Excellent communication skills, methodical problem-solving abilities, and a strong willingness to learn and adapt
In return, the company offers a competitive salary between £40,000 and £50,000, depending on experience, along other benefits. If you meet the above criteria and are eager to develop your career within a diverse and innovative company, this could be the perfect role for you
Salary description
£40000.00 - £50000.00 per year
