Inside Sales Representative, Equipment Sales Group
Company Overview: International Process Plants (IPP) is an international seller and buyer of industrial plants and equipment in the petrochemical, chemicals, and pharmaceutical and their collective related downstream and upstream industries.
At IPP, our employees and our culture are just as important to the company as serving our customers. We believe our employees are the key to our success. We pride ourselves in hiring the highest quality people, placing emphasis on performance, ethics, integrity and respect that has resulted in our earning market leadership status since our founding in 1978.
Position Summary: We are seeking an Inside Sales Representative to join our Team! In this role, you will work directly with Senior Sales Managers in the Equipment Sales Group to resolve customer questions in a timely manner, and offer solutions to drive company revenue using a consultative approach. The ideal candidate will have mechanical knowledge or curiosity and a strong understanding of manufacturing processes. No cold calling is required.
Position Purpose: To expand our equipment sales to respond to increasing demand for second-hand used and rebuilt process equipment and process systems across our focus industries. The goal is to differentiate IPP’s offerings from our competition with our high level of service and dependability and broad inventory to develop ongoing, profitable relationships with customers, and promote our company brand.
Responsibilities
- Present and sell company products and services to new and existing customers at both engineer C-suite levels.
- Reach agreed-upon sales targets by the deadline.
- Resolve customer inquiries and complaints.
- Set follow-up meetings and calls to keep customers aware of the latest developments and ensure customer satisfaction.
- Develop personalized business plans to maximize customer contact and ensure repeat sales.
- Maintain detailed account profiles and prepare sales reports as required.
- Collaborate and participate in information sharing with various team members and departments.
- Attend and participate in company-supported events and industry trade shows.
- Enhance professional delivery by continuously increasing product and industry knowledge and interpersonal skills.
- Occasionally travel to visit high-value customer sites and other company facilities.
Minimum Qualifications
- Previous experience in sales, customer service, or related fields.
- Familiarity with CRM platforms (HubSpot preferred).
- Ability to build rapport with clients.
- Strong phone and negotiation skills.
- Strong financial focus, including cognitive skills, problem analysis, decision making, and quantitative analysis.
- Ability to assess customer patterns and future needs.
- Proficiency with MS Office, Project, Visio, and CRM tools. Internet-based tools and search.
- 2-year college degree or equivalent preferred.
- Highly organized and able to work both independently and on a team.
Preferred Qualifications
- Experience with strong understanding of process related industries, or a strong mechanical background.
- Thorough knowledge of how medium & large corporations purchase assets.
- Proven success in quoting and closing capital equipment sales or similar industry experience.
- Bilingual a plus (Spanish, German, Italian, Arabic, Hindi, Punjabi, Urdu, Mandarin).
Other Requirements
- Heavy phone and email usage; may be required to make calls to customers within their time zone. A company VoIP phone/cell phone will be provided.
- Knowledge of process-related industries or a strong mechanical background is preferred.
Compensation: Salary & Performance Bonus plus a full range of company benefits will be offered to the successful candidate.
About International Process Plants
Since 1978, IPP has been supplying and acquiring process plants, systems, and equipment to the pharmaceutical, specialty chemical, fine chemical, industrial chemical, petrochemical, fertilizer, power generation, and polymer industries. IPP enables sustainable industrial growth by deploying pre-existing complete plants, process systems, and process equipment that are immediately available, at a fraction of the cost and delivery time of brand-new assets. It boasts a global portfolio of 17 complete industrial sites for redevelopment, over 110 complete plants and over 15,000 process systems and major equipment. To learn more about IPP, visit www.internationalprocessplants.com