Privacy Officer

hybrid 3x a week | london 📍 | 20% bonus + competitive salary |

at wagamama, food is life 🥢 and we’re here to make every bite count. With over 165 restaurants across the UK (and growing fast) we’ve been dishing up vibrant, fresh asian inspired flavours since ‘92. It’s all about good food, good vibes, and good company 🍜🔥

were looking for a privacy officer to join us + The Restaurant Group🌱 ready to dive in and stir things up?

purpose |

working closely with legal, technology, and business stakeholders, the privacy officer will enhance + embed privacy practices, ensuring that privacy risks are effectively managed and aligned with regulatory requirements. The group has an established privacy framework, so this role will focus on strengthening governance, improving consistency, and scaling privacy capabilities to support the organisation’s growth and operational complexity.

this role would suit an experienced privacy professional looking to take the next step in leading and shaping a privacy programme within a complex organisation.

key accountabilities |

• define and evolve the group's privacy strategy, working with senior stakeholders, aligned with regulatory developments and business objectives
• monitor the external regulatory landscape (e.g., UK GDPR, PECR, evolving ICO guidance) and translate impacts into actionable changes
• maintain and enhance the group's privacy framework, including policies, standards, controls, and procedures
• oversee and continuously improve DPIA and privacy risk assessment processes, ensuring consistency, quality, and timely completion
• lead and coordinate personal data breach management, including triage, notification decisions, regulatory engagement, and post-incident reviews
• collaborate with Information Security and Technology teams to align privacy and security controls
• oversee third-party privacy risk management, including vendor due diligence and contractual privacy requirements
• provide pragmatic, risk-based advice on new initiatives, products, systems, and technologies (e.g., digital platforms, customer data use, AI tools) + act as a trusted advisor to senior stakeholders, influencing decision-making
• facilitate resolution of complex or high-risk privacy issues, balancing regulatory expectations with operational needs
• Evolve and deliver a structured privacy training and awareness programme tailored to different roles and risk profiles
• drive a culture of accountability and responsible data use across TRG and its brands
• develop targeted communications and campaigns to improve awareness of privacy obligations and emerging risks
• monitor ongoing compliance with applicable data protection laws, internal policies, and standards

what you need|

• Bachelor's degree or higher in business administration, law, finance, accounting, computer science or a related discipline is required.
• An advanced degree in law, business (M.B.A.), information science (MIS), information security or a related field is preferred.
• The ideal candidate will have a combination of a legal or business degree with technical experience.
• The candidate has obtained one or more of: Certified Information Privacy Professional (CIPP), Certified Information Privacy Management (CIPM), Certified Information Privacy Technologist (CIPT), AI Governance Professional (AIGP) and/or Practitioner Certificate in Data Protection.

Experience

• Experience leading or operating a privacy programme in a multi-stakeholder organisation
• Strong understanding of UK GDPR, PECR, and practical application in a commercial environment
• Experience working with senior stakeholders and influencing business decision-making
• Ability to translate regulatory requirements into pragmatic, business-friendly solutions

what’s in it for you |

• competitive salary
• 20% bonus
• hybrid working
• come as you are culture, with modern offices, fresh fruit and soft drinks
• £200 monthly wagamama food allowance — enjoy all your favourite dishes on us!
• private healthcare cover (+ partner)
• 3% pension contribution
• 25 days holiday plus bank holidays
• + further discounts across retail, hospitality & leisure — perks that make life sweeter
• supporting you every step of the way! family-friendly pay: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents

nothing brings people together like great food. No matter where you’re from or who you are, you’ve got a seat at our table | because food is the ultimate connector, and here everyone belongs