Company Name: Amorepacific UK Ltd
Job Title: Key Account Management (Retail) - Laneige, Innisfree & Sulwhasoo
Job Location: Waterloo (London, United Kingdom)- (4 days in the office)
Minimum Exp: 3+ Years (Beauty / Retail Industry)
Salary: £35,000 to 45,000 PA
Job Summary:
In your role as the Key Account Management, you will be responsible for maintaining strong relationships with important retail giants. Collaborating with partners to create strategic alliances and drive both online and offline sales through joint marketing strategies is a critical part of your job. You will negotiate terms, optimise sales processes, and analyse market trends to identify growth opportunities.
Apart from partnerships, you will also oversee day-to-day operations and ensure efficiency by working closely with internal teams. Your responsibilities will include compiling sales forecasts, developing strategies, and monitoring sales performance against targets. Regular reporting on market trends and the effectiveness of partnerships will guide strategic decisions. As a crucial driver of growth, your role is integral to the company's market presence and profitability.
Principal Accountabilities:
Retailer Partnership Management:
- Develop and maintain strong relationships with key retail partners, such as Selfridges and Harrods, as well as other relevant stakeholders.
- Collaborate with retailers to understand their business goals, objectives, and requirements.
- Identify and establish strategic partnerships with key retailers, incorporating key account management, to expand the company's market presence.
- Collaborate with retailers to create joint sales and marketing strategies, driving both offline and online product sales and revenue growth.
- Ensure effective communication and alignment of strategies with retail partners.
- Negotiate terms and agreements with retail partners, including key account negotiations, ensuring mutually beneficial terms aligned with company objectives.
Sales Excellence:
- Implement and optimize sales operations processes to enhance efficiency.
- In charge of compiling sales forecasts for novelties & and products focused during the Key Commercial period in quantities.
- Develop and implement strategies to maximize sales and profitability.
- Analyze market trends and competitor activities to identify growth opportunities.
- Collaborate with marketing teams to develop campaigns that drive sales both offline and online.
Business and Operations Management:
- Oversee the day-to-day business operations to ensure smooth processes and optimal efficiency.
- Collaborate with internal teams, including marketing and supply chain, to support business objectives.
- Monitor and analyze sales performance data to identify areas for improvement.
- Conduct weekly monitoring of sell-in activities, adhering to annual and monthly sales targets outlined by BGM.
- Identify emerging markets and market shifts, staying fully informed about new products and competition status.
- Provide regular reports on market trends, sales performance, and the effectiveness of partnership initiatives.
Qualification and Experience
- 3+ years of experience in Retail Sales, Key Account Management, Commercial roles within beauty, skincare, cosmetics, especially with well-known retailers such as Harrods, Selfridges, and similar establishments, will be given preference.
- Previous experience managing premium/luxury retail accounts and strong understanding of the UK retail market.
- Strong commercial acumen with the ability to drive sales growth, forecasting, and business expansion across offline and online channels.
- Excellent relationship management, negotiation, and stakeholder management skills.
- Strong analytical skills with experience in sales reporting, market analysis, and identifying growth opportunities.
- Ability to work cross-functionally with internal teams including marketing, supply chain, and finance.
- Highly organised, proactive, and results-driven with the ability to manage multiple priorities in a fast-paced environment.
- Proficiency in Microsoft Excel, PowerPoint, and sales reporting tools.