About the Company:
Love Productions is a UK-based independent production company set up in October 2004, specialising in non-scripted content. In addition to its ratings juggernaut, The Great British Bake Off and its spin-offs Celebrity Bake Off, Junior Bake Off, Bake Off Professionals and Extra Slice, Love produces returning home interest formats The Great British Sewing Bee and The Great Pottery Throw Down, factual entertainment such as The Piano and Our Welsh Chapel Dream and immersive, thought-provoking documentaries such as School Swap: UK to USA, Benefits Street, Who Are You Calling Fat?, Baby Borrowers and Muslims Like Us. Love has production bases in London, Bristol and Los Angeles.
Overall Purpose:
- To provide support to the Head of HR on all aspects of HR, as required.
- To manage the new starter and onboarding process for employees.
- To provide support to the Production Managers/Executives on the freelancer new starter and onboarding process.
- To maintain up to date personal files including Right to Work checks; DBS checks; References; Training; Employment Contracts, Job Descriptions etc.
- To manage all HR Administration as required.
Key Responsibilities and Activities:
Recruitment and Onboarding
- Manage the new starter process ensuring appropriate offer letters, contracts and new starter paperwork are issued and correctly completed.
- Manage the onboarding process ensuring new starters are warmly welcomed into the business.
- Provide support to the Production Managers/Executives on the recruitment and onboarding of freelance crew.
- Manage Right to Work checks, DBS checks and references as required.
Employee Relations
- Work with the Head of HR to update policies, handbook and contracts, as required.
- Facilitate the family leave process e.g. Maternity/paternity
- Assist with probation meetings
- Remain up to date with employment law changes
Payroll
- Liaise with Finance on any pay-related issues
- Provide monthly payroll reports on employee pay changes
Reward
- Manage the administration of our employee benefits, including Healthcare and Pension schemes
- Working and supporting the Head of HR with the introduction of new benefits
Learning and Development
- Provide support on delivery of all company training commitments as required.
- Ensure all mandatory compliance training is completed
- Provide training completion reports
- Provide support on the succession planning process, as required
HR Systems & Data Management
- Act as the main point of contact for all HRIS queries e.g. Resolving login issues, system glitches and workflow bottlenecks
- Maintain accurate up to date data on the HRIS for both staff and freelancers
- Manage user permissions and role based access, ensuring sensitive personnel data complies with data protection regulations
- Create detailed reports in Microsoft Excel for corporate reporting
Employee Engagement and Culture
- Provide support on employee engagement initiatives such as employee surveys, social events, communication, benefits, recognition which enhance the employee experience.
Health and Wellbeing
- Provide support on implementing and manage health and wellbeing initiatives for employees and freelance crew.
HR Projects
- Support with HR projects as required.
Relationships/Resources
- Build and maintain strong and effective working relationships across all teams within Love.
- Build and maintain an effective network with external providers such as Recruitment Agencies, Occupational Health Care; benefit providers and industry specific bodies.
Skills and Requirements
- Minimum of 1 year of proven experience in Human resources or a related administrative role.
- Competent IT skills, including proficiency in Microsoft Office (especially Excel, Word, and Outlook).
- Excellent interpersonal skills, with a friendly and professional approach when dealing with employees, managers, and external contacts.
- Strong organisational skills, with the ability to prioritise tasks, meet deadlines, and manage a varied workload
- Ability to maintain confidentiality and handle sensitive information in a professional manner
- Thorough attention to detail
- The ability to work well with others