Employee Relations Specialist (UK)
London | Office-Based | Inditex
We are hiring an Employee Relations Specialist to support our UK retail business across multiple brands within one of the largest fashion retailers in the world.
This is a high-volume, operational ER role requiring strong experience in case management, UK employment law, and stakeholder management within a fast-paced environment.
Key Focus of the Role
- End-to-end ER case management (disciplinary, grievance, capability, investigations, appeals, SOSR)
- Managing high-risk and complex employee relations cases
- Providing clear, practical guidance to retail managers
- Ensuring legal compliance (UK employment law, ACAS) and consistent decision-making
- Supporting restructures, change programmes, and business-critical activity
- Conducting weekly store visits – this is a hands-on, field-facing role
- Using data, judgement, and risk assessment to drive outcomes
What You Must Bring
- Proven experience in Employee Relations / ER Specialist / HR Advisor role
- Strong knowledge of UK employment law and ER best practice
- Experience managing high-volume ER caseloads independently
- Background in retail, hospitality, logistics, or other fast-paced environments
- Confidence influencing and challenging stakeholders at all levels
- Ability to work at pace with accuracy and strong attention to detail
- Comfortable in an office-based role with regular travel to stores
(CIPD experience)
What Makes This Role Different
- Scale – supporting multiple brands across a large UK retail network
- Pace – high-volume, real-time decision making
- Exposure – direct impact on store operations and employee experience
- Ownership – managing cases end-to-end with real accountability
Why Join Inditex
- One of the largest global fashion retail groups
- A business where decisions happen quickly and impact is visible
- Opportunity to build depth in complex, commercial ER
- Work alongside experienced leaders in a high-performance environment
Important
This role is best suited to candidates who are:
- Resilient, decisive, and solutions-focused
- Comfortable working in a high-volume, fast-moving ER environment
- Motivated by operational impact rather than purely strategic HR
If you have strong Employee Relations experience, thrive in fast-paced retail environments, and are looking for a role with real ownership and complexity, apply now.