HCLTech is a global technology company, home to 219,000+ people across 54 countries, delivering industry-leading capabilities centered on digital, engineering and cloud, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. Consolidated revenues as of $13+ billion.
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Your Key Responsibilities
- Facilitate all Scrum ceremonies, including Sprint Planning, Daily Stand‑ups, Sprint Reviews, and Retrospectives.
- Lead up to two Agile teams as a servant‑leader and Agile coach, guiding them on Agile principles and best practices.
- Collaborate closely with Product Owners, Business Analysts, and Technical Leads to ensure clear understanding and prioritization of the product backlog.
- Collaborate with Project Managers/Leads and DevOps and Release Management teams to create, track, and manage fix versions.
- Identify and remove impediments that hinder the team’s progress.
- Track and report key Agile metrics (e.g., velocity, burndown charts) to stakeholders.
- Foster a culture of transparency, collaboration, and continuous improvement.
- Ensure the team adheres to Agile values and principles and follows agreed‑upon processes.
- Support the team in achieving high levels of performance and quality.
- Coordinate with other Scrum Masters and Agile Coaches across the AFC department to align on cross‑team dependencies and Agile maturity.
- Conduct periodic sync meetings with Scrum Masters and stakeholders across tribes.
- Produce sprint and release progress/status reports as required for senior stakeholders, project working groups, and steering committees.
- Share responsibility for the quality of work delivered by the team; hold yourself and the team accountable.
- Shield the team from external interference that may reduce focus.
- Monitor Lean Waste, maintain risk and issues logs, and work with the Product Owner group to feed new stories arising from risks or issues into the product backlog.
Your Skills and Experience
- At least 10 years of proven experience as a Scrum Master in a complex, regulated environment (preferably in financial services or compliance).
- Expert‑level experience using JIRA, including creating dashboards, structures, and detailed reports.
- Strong hands‑on experience with Agile frameworks (Scrum, Kanban) and Agile delivery tools including JIRA, Confluence, and others.
- Excellent facilitation, coaching, and conflict‑resolution skills.
- Strong communication and stakeholder‑management abilities.
- Experience working with cross‑functional teams, including data analysts, engineers, and compliance experts.
- Scrum Master certification (CSM, PSM I, or higher) is mandatory.