This role is open to full time, part time, and job share applications, all of which will be assessed equally.
Join our team
We are looking for an Administrator (Administration Officer) to join our Compliance team.
The Compliance Team is a critical part of the wider Housing Directorate and oversees the management and monitoring of key compliance areas including gas, electrical safety, asbestos, fire safety, damp and mould, and water hygiene.
This role plays an important part in ensuring our compliance records are accurate and up to date.
If you share our values and you are motivated to make a difference for our residents, clients, and communities, we would love to hear from you.
About the role
Reporting to the Business Services Manager, you will provide high-quality administrative support to the Compliance Team, working primarily within our Housing Management System, Open Housing.
You will support the team by maintaining compliance component data and ensuring records are complete, accurate, and recorded in line with agreed procedures.
You will:
be a highly organised, detail-focused individual with the ability to manage a busy workload and meet agreed deadlines
accurately process, update, and maintain compliance component data and records within Open Housing
review and verify compliance documentation against set procedures and update records accordingly
chase, receive, and log outstanding certification and documentation from contractors in line with agreed processes
escalate complex or non-standard issues to senior officers where appropriate
provide general administrative support to the Compliance Team as required
This role supports the effective delivery of Planned Works Programmes and helps ensure the Council meets its statutory and regulatory compliance obligations.
About you
We are seeking a reliable and committed individual with strong administrative skills and a proactive approach to work. You will be comfortable working with systems and data and enjoy supporting a wider team.
You will ideally have:
strong organisational skills, with the ability to prioritise tasks and work accurately within agreed timescales
excellent administrative skills, with a high level of attention to detail
experience of working with databases or housing management systems (or the ability to learn quickly)
previous experience in an administrative or support role, ideally within social housing or a similar environment
good written and verbal communication skills
GCSEs (or equivalent) in English and Maths, or the ability to demonstrate equivalent experience
Full training will be provided, and we welcome applications from candidates who are keen to learn and develop within a compliance-focused environment.
About us
At Babergh and Mid Suffolk District Councils we are passionate about building communities that people want to live, work, visit and invest in.
We serve around 200,000 residents across our two districts and are well known for our collaboration and partnership working across public, private and voluntary sectors.
We believe that the heart of Suffolk is an incredibly special place to live and work, with:
60 conservation areas
two National Landscapes
many picturesque market towns
It is no surprise we are ranked among the top 50 places to live in the UK (United Kingdom).
Benefits
We offer a comprehensive benefits package, including:
Generous leave entitlement (26 days a year, rising to 31 days after 5 years).
Competitive Local Government Pension Scheme.
Wellbeing Support and Employee Assistance Programs.
Private Health Care Options.
Electric Vehicle Salary Sacrifice Scheme.
Paid volunteering days.
Flexible and hybrid working arrangements (Business needs permitting).
Great learning and development opportunities.
Our ways of working
We believe work is what we do, not just where we go.
We work in a hybrid way, with a mix of office, home, and remote based working (Business need permitting). Our hybrid working arrangements support flexibility and collaboration, helping our teams to thrive.
We are committed to equality, diversity and inclusion, providing opportunity and ambition for all, supporting and enabling our people to deliver the best possible services for our residents.
Closing date: 11.00 pm, 14 June 2026.
If you think you have what it takes to be successful in this Housing Solutions Officer role, even if you don’t meet all the requirements, please apply. We would appreciate the opportunity to consider your application.
Babergh and Mid Suffolk District Councils are an equal opportunities employer and positively encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, or pregnancy and maternity.
This authority is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. DBS checks or police vetting will be required for relevant posts
Salary description
£25583.00 - £27254.00 per year