General Manager

Location: Plymouth

Salary: £70,000-£75,000 plus benefits package

Summary:
We are seeking an exceptional General Manager to lead a 24/7 FMCG operation. This is a high-profile leadership role with full responsibility for warehousing and transport, ensuring operational excellence, customer satisfaction, and commercial performance across a fast-paced distribution environment.
This opportunity is ideally suited to a strong people leader who can inspire teams, build engagement, and create a high-performance culture while maintaining a relentless focus on service, efficiency, and continuous improvement.

Key Responsibilities:

· Lead the overall performance of a 24/7 warehousing and transport operation
· Drive a culture of engagement, accountability, and operational excellence across all levels of the business
· Develop and motivate management teams, ensuring succession planning and talent development are embedded throughout the operation
· Take full ownership of site KPIs, budgets, customer service levels, and financial performance
· Ensure warehouse and transport functions operate safely, efficiently, and in line with all compliance requirements
· Build strong relationships with customers and key stakeholders, acting as a trusted operational partner
· Identify and implement continuous improvement initiatives to enhance productivity, efficiency, and service delivery
· Deliver commercial objectives while maintaining a strong focus on customer satisfaction and operational standards

Key Skills/Experience:

· Proven General Manager experience within FMCG, logistics, distribution environments
· Strong background across both warehousing and transport operations
· Exceptional leadership skills with a genuine passion for people development and engagement
· Commercially astute with experience managing budgets, costs, and operational performance
· Experience leading large teams within complex, fast-paced operations
· Strong customer focus with the ability to build long-term relationships and deliver service excellence
· Track record of driving change, continuous improvement, and operational efficiencies
· Resilient, hands-on, and comfortable operating within a demanding 24/7 environment

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All applicants must have an unrestricted right to work in the UK as our client will not support visa sponsorship for this role