Business Systems & Technology Lead

Clydebank, Glasgow | Full-Time | On-site
Overview
We are looking for an experienced technology professional to take ownership of our internal systems, software, and digital infrastructure.
This is a long-term, core role within the business. You will be responsible not only for maintaining systems, but for continuously improving them to ensure they remain efficient, compliant, and aligned with the needs of a growing manufacturing business working closely with UK public sector clients.
We are seeking someone who combines strong technical ability with a practical, business-focused mindset and the confidence to work directly with colleagues across the organisation.
About Us
We are a small established manufacturing business (under 15 people) with a close working relationship with UK public sector organisations. Our culture is informal and collaborative, we value practical problem-solving, clear communication, and trust.
As the business grows, we are developing our systems and digital processes to improve our operational efficiency, consistency, compliance and structured working practices. So, we are aligned with client expectations and can utilise a new digitally capable workforce.
The Role
You will take ownership of the company’s business systems and digital environment, working across IT, software, and process improvement. This is a hands-on role combining technical delivery with direct engagement across the business.
Key responsibilities include:
* Ownership and ongoing improvement of business systems and workflows
* Selection, implementation, and integration of software (ERP, CRM, finance, operations tools)
* Supporting and improving Microsoft 365 and collaboration tools (Teams, SharePoint, etc.)
* Identifying inefficiencies and delivering practical system improvements
* Supporting users across the business with day-to-day system needs
* Contributing to compliance-related processes and digital documentation
* Supporting website and digital tool development
* Working with management to shape future digital direction
* Training and supporting colleagues in effective system use
Technical Environment
Experience with the following would be beneficial: Microsoft 365 (Teams, SharePoint, OneDrive, Outlook). ERP, CRM, or business/Financial/Manufacturing/Stock management systems. Workflow, data, or document management tools and System integration, configuration, or automation.
Experience with scripting, coding, or databases (e.g. JavaScript, PHP/MySQL, APIs, or similar) would be advantageous, particularly for integration or automation work,
About You
Capability and mindset are our focus. You may come from a background such as:
* IT systems or infrastructure support
* ERP or business software support/implementation
* Application support or technical consultancy
* A self-taught technical background with strong commercial experience
You will likely
* Enjoy solving practical business problems
* Be comfortable working with non-technical colleagues
* Take ownership of outcomes and improvements
* Be confident working across multiple systems
* Prefer variety and responsibility over narrow technical work
* Be looking for a stable, long-term role
Skills Requirement
Demonstratable self-taught technical capability, accredited qualification or experience
Excellent interpersonal and team working skills to support and utilize other departments and management.
Self-motivated to undertake both daily tasks as well as project management with minimal supervision ensuring you are productive.
Leadership & Development
This role offers the opportunity to develop broader responsibility over time. You will: Lead internal systems and improvement projects. Working closely with management on operational and digital priorities. As well as develop leadership capability through mentoring junior team members and apprentices.
Working Environment
* Office-based role in Clydebank (good transport links)
* On-site parking available
* Stable working hours and strong work/life balance
* No expectation of out-of-hours working or email monitoring
* Direct access to decision-makers
* Small, collaborative team where your input is visible and valued
Location - Clydebank, Glasgow. This is a full-time, on-site role.
As a manufacturing business our day-to-day production can only happen on-site alongside our equipment and processes, we need to follow. We have deliberately chosen to build an exclusive on-site team. Including roles that may traditionally operate remotely, as we believe this strengthens collaboration, team morale, knowledge sharing, and day-to-day operations across the business.
Therefore, this is an on-site role, suited to someone who enjoys collaborating directly with colleagues, supporting operational challenges, and being part of a close-knit team. In return, we offer stable hours, protected work/life balance, and no expectation of routine out-of-hours working.
Why This Role
This is a long-term opportunity to own and shape the systems that support a growing business. You will have autonomy, variety, and real influence over how the business operates, with the opportunity to grow your technical and leadership capability over time. We are not hiring someone to complete a one-off project — we are hiring someone to develop and evolve how the business works digitally.
Package
Competitive salary depending on experience, Company pension gifted Festive leave, with long-term stability and development opportunity.
Apply
If you are an experienced systems or technology professional, that wants variety, and to have long-term impact. Your keen to work as part of a team, can commit to a full time on-site role, we would love to hear from you